Hilton - It was ok | Glassdoor
There are newer employer reviews for Hilton
There are newer employer reviews for Hilton

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"It was ok"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Addison, TX
Current Employee - Anonymous Employee in Addison, TX
Neutral Outlook
No opinion of CEO

I have been working at Hilton full-time (More than a year)

Pros

Work life balance and location

Cons

Low salary, expensive benefits, annual review process needs to be revamped and it's a very top heavy organization.

Other Employee Reviews for Hilton

  1. "You never know who you'll talk to next."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Independence, MO
    Current Employee - Guest Service Representative in Independence, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Work is relatively easy, and the people you work with are great. Lots of free time to do what you like on a computer, great occupation for someone going to school.

    Cons

    Poor management. Awful customers. Rarely is anyone truly backed for the decisions they make on the spot when it comes to a tough customer, even if dealt with by-the-book. There is always someone saying,"Well, you should've told them..."

    Advice to Management

    Empower your employees and BACK their decisions. Also, don't get upset when your employees do something wrong, in most cases it is because they were not properly trained, if at all.


  2. "Okay, but plenty of room for improvement"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    Pros

    Company has Great Travel Discount Program.

    Cons

    Have to work holidays and weekends. It is difficult to maintain work/life balance.


There are newer employer reviews for Hilton
There are newer employer reviews for Hilton

See Most Recent

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