Hobby Lobby - Horrible, Horrible, Horrible! I cannot stress it ENOUGH! | Glassdoor
There are newer employer reviews for Hobby Lobby
There are newer employer reviews for Hobby Lobby

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Helpful (5)

"Horrible, Horrible, Horrible! I cannot stress it ENOUGH!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in San Antonio, TX
Former Employee - Cashier in San Antonio, TX
Doesn't Recommend
Disapproves of CEO

Pros

$9 as cashier
.........and thats abou it!

Cons

the communication is TERRIBLE! Managers could care less about employees. The cash register is a NIGHTMARE! Every number must be punched in manually and the receipts are incredibly general making refunds hellish for cashiers! Rules and policies constantly change by the day and you are EXPECTED to know this even though no one has notified you about them. The people are TERRIBLE to work with both employees and customers. Not recommended for college students or anyone under the age of 30! Most employees are elder, grumpier women who instigate and gossip between each other. The head departments get spoiled at times. there are never enough hours to go around unless it is during christmas. Christmas is terrible, sometimes we didn't even get out until 1:30am (and some of us had to be at work at 9am the next day!). the Managers are always trying to find things wrong with everything and always trying to correct things that are JUST FINE THE WAY THEY ARE!! there is absolutly no room for advancement ESPECIALLY if you are a college student! as a matter of fact you cannot move up at all for this reason! people who had came around during the pay raises and only had 2weeks there, got a raise with people who had been working there for 2years! Managers try to get free labor from part-timers. Sometimes they have you ordering for a department head, or helping them do markdowns but NEVER give you a raise.Nobody was happy with job where i worked!

Advice to Management

Treat the cashiers better! They are the ones who carry the image of hobby lobby! They work the hardest and longest! One hour of being a cashier is equivalent to 3hours as a head! this is because Head departments purposely avoid customers and are incredibly rude to them and worry ONLY about THEIR department while cashiers must deal with EVERY single person that comes in! They must also know every departments sales and answer every question about prices, classes, departments, etc... Cashiers are extremely under appreciated!

Other Employee Reviews for Hobby Lobby

  1. Helpful (7)

    "So, this is what it feels like to be a piece of garbage. Avoid at all costs."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Richmond, TX
    Former Employee - Cashier in Richmond, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Very nice and patient customers.
    - A few nice co-workers
    - Employee discount
    That's pretty much it.

    Cons

    - Passive aggressive behavior from customer service manager (eg. taking over the register intermittently, sarcastic remarks to questions, not speaking up when replying to a question even when asked multiple times, being extremely slow to assist with change & refunds, favoritism to certain cashiers etc.)
    - Two faced, hypocritical, impatient managers.
    - Most other cashiers have a bad attitude towards certain co-workers.
    - Training DVD's skip and jump past important things.
    - Dirty break room. Fridge is full of old food and bags. Barely anywhere to put your lunch.
    - Dirty bathrooms. No idea if anyone even cleaned them regularly.
    - Other cashiers do not stay long enough for a code 15 (opening another register for a long line of customers). They disappear alot when you need them.
    - No pre-opening procedure whatsoever. Unless you constantly hit the door for 5 minutes with a hard object that makes a loud sound, nobody will come let you in before 9:00.
    - Sudden change to no food or drink at the register for any reason without notification.
    - Slow or sometimes no manager response to pages.
    - Confusing and unclear price check procedures.
    - Poor team morale.
    - Overall just a miserable and degrading place to work.

    Advice to Management

    - Stop bullying, threatening and humiliating your employees into working harder. eg. berating them in a childish way in front of customers, calling them into the office while another employee is present to reprimand them in an intimidating and degrading way, turning customers away from a register to publicly reprimand the employee at said register a minor issue. It really only results in more mistakes and employees leaving.
    - Stop treating your perfectly capable adult employees like they are a bad child in school. Respect your employees. They're human beings, not pond scum.
    - Have some patience with inexperienced employees. They won't stay long if you huff and sigh at them when they have a question.
    - Get a scanner. It would be faster with less mistakes. It would also keep the counter from being cluttered with random messy papers the cashier has to refer to.
    - Clean your bathrooms and break room.
    - Make clear notifications of sale changes to things that won't be shown on the ad. Or just get a proper register so we won't have to memorize these things.
    - Explain to new employees the closing/zoning in procedures instead of being annoyed when they don't know them.
    - Reprimand your cashiers for socializing outside of their cashier booths when they are supposed to be at the register. Customers get very confused and it's an unprofessional way to behave.
    - The bare minimum attitude (meaning motivating your workers with only doing as much as they need to keep from being reprimanded) results in a poor workplace based on fear which is never somewhere anyone will want to be.

    I do not approve of the way the CEO David Green is leading hobby lobby.

    In the case that David Green is not in contact with these stores and is unaware of the treatment of employees, he is failing. Adversely, if he is aware of these issues in the stores and does nothing to correct them, he is also failing. I saw nothing of his supposed christian morals while I worked here.


  2. "work work and more work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Puller in Oklahoma City, OK
    Current Employee - Order Puller in Oklahoma City, OK
    Recommends
    No opinion of CEO

    Pros

    good paid and cost of living raises.
    on site counciler to help with personal issue
    fixed work schedules to better plan personal life
    holidays off (x-mas and thanksgiving)

    Cons

    very high demands of your performence
    their is no repersentation for the entery level employee. this ends with one sided performence reviews

    Advice to Management

    the company is small enoff to allow good ideas to flow up from the bottom. Since this is a privite company it can make long term choices without losing shareholder support.

There are newer employer reviews for Hobby Lobby
There are newer employer reviews for Hobby Lobby

See Most Recent

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