Holiday Inn Express - Good company, but hotels are individually owned and managed | Glassdoor
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"Good company, but hotels are individually owned and managed"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Front Desk Agent in Ludington, MI
Former Employee - Front Desk Agent in Ludington, MI

I worked at Holiday Inn Express full-time (Less than a year)

Pros

Good discount on other IHG hotels throughout the country.
For every person you sign up for Priority Club, as a front desk agent, you get a dollar cash. This easily adds up to $10+ per month.

Cons

Each hotel is individually owned so management varies at each place.
In regards to Priority Club each hotel has to sign up a certain number per month. So the pressure to get new members can be intense during slower months.

Advice to Management

To the specific hotel in Ludington, pay your employees more. For what you ask them to be responsible for they deserve for than $7.50-8.00 an hour.

Other Employee Reviews for Holiday Inn Express

  1. "I enjoyed working for the company and it's employers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Fayetteville, NC
    Former Employee - Guest Service Representative in Fayetteville, NC
    Doesn't Recommend
    Positive Outlook

    I worked at Holiday Inn Express full-time (Less than a year)

    Pros

    The unique ability of reaching out to guest before, during and after their stay and the backing of management in guest related incidents.

    Cons

    Not being able to fit in with the organizations established methods of operation

    Advice to Management

    Reexamine training procedures.


  2. "Nice Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Columbus, OH
    Current Employee - General Manager in Columbus, OH
    Recommends
    Positive Outlook

    I have been working at Holiday Inn Express full-time (More than a year)

    Pros

    Good Training from IHG headquarters

    Cons

    the hours are always long

    Advice to Management

    Associates First Mentality is a must

There are newer employer reviews for Holiday Inn Express
There are newer employer reviews for Holiday Inn Express

See Most Recent

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