Holiday Retirement - Great the first two years, hell the last two years | Glassdoor
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There are newer employer reviews for Holiday Retirement

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Helpful (2)

"Great the first two years, hell the last two years"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Community Manager
Former Employee - Community Manager
Doesn't Recommend
Disapproves of CEO

Pros

It really is a good place to make a positive impact on the lives of seniors. That much of what Holiday promises is true.

Cons

In the past two years, the corporate emphasis has gone from focusing on the seniors we serve to sales, sales, sales. There is no longer any opportunity for advancement, and many of the more experienced managers have been fired, demoted, or offered part-time positions. Policy changes constantly--the running joke is that if you don't like a policy, wait a day and it will change! The "old" Holiday promoted an atmosphere of camaraderie among the managers; in the new Holiday, the managers are essentially cut off from each other, and there is constantly a sense that you have to watch your back. Two years ago, Holiday announced a pilot program to replace the current management model of two live-in management teams with one team and a General Manager, who would be brought in from the outside. Although the project never quite got off the ground, and Holiday insists that they remain committed to the live-in manager model, many managers fear that it is only a matter of time before their positions are eliminated.

Advice to Management

Rehire many of the experienced home office personnel who were let go about two years ago; return to the original concept of the "Holiday Touch." Consider freezing rents in this sluggish economy, or at least hold the increases to the rate of increase for Social Security benefits.

Other Employee Reviews for Holiday Retirement

  1. Helpful (1)

    "A time to laugh; A time to cry"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager
    Former Employee - Community Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You are a life-line to the residents and sometimes the only person they can rely on for comfort, help, and conversation.

    Cons

    From one day to the next you never know if you will have a job. Dog eat dog when it comes to community manager vs. community co manager vs. executive chef. Regional directors know less than community managers on how to run the buildings. Most programs are for "foot print" buildings if your in an older building everything changes Large rate increases show a lack of caring for the residents. Being told to take the responsibility for changes even if they are wrong and comes from corporate i.e. take the blame.

    Advice to Management

    Home Office needs to stop being so neurotic in the way they run the company. It wasn't broke when they took over the business but they keep trying to fix it. Now it is a real mess. New managers know nothing about the financials in the buildings you fired or are firing all the people who really knew/know how to run a building and do all the paperwork. This will be a problem as they go along. Many of these new managers are a lawsuit waiting to happen and the regional directors are no better. Fire or buy out whoever is calling the shots for this company. They have no clue!!! Make Holiday Retirement employee owned!


  2. Helpful (2)

    "Research any internet site and then hang up on the recruiter when they call."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager
    Former Employee - Community Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The only Pro would be the staff. While living and working on property, these people become family.

    Cons

    RDs who have been hired from hotel chains and know nothing about senior retirement communities.
    RSLs who have been given the power to write up managers who do not make sales goals.
    Residents and family members who have been given full permission to run the building by previous managers.
    Move ins at any cost. If a RSL tells a community manager to submit a move in without it being signed DONT DO IT. You will be fired later on if you have a off week in sales and the RSL will not admit it.
    Back stabbing co-managers: a RD will send in unqualified cos to spy on staff and managers with the promise of becoming community managers, then will fire them as well when the dirty work has been done.
    There is very little personel left at the corporate office. Only key people. Everyone else are temps, this was done to cut costs and downsize before going public.

    Advice to Management

    Restructure all RDs and RSLs. Hotel managers do not have a clue about this company. Send them packing instead of managers who have given hours upon hours for your company. Make the RDs stay in communites instead of fancy hotels and expensive car rentals.

There are newer employer reviews for Holiday Retirement
There are newer employer reviews for Holiday Retirement

See Most Recent

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