Holland America - They are always encouraging you to do better | Glassdoor
There are newer employer reviews for Holland America
There are newer employer reviews for Holland America

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Helpful (1)

"They are always encouraging you to do better"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Reservation Agent in Seattle, WA
Current Employee - Reservation Agent in Seattle, WA
Recommends
Approves of CEO

Pros

The supervisors are always willing to help you out and motivating you to do better in any situation. They got your back.

Cons

The help desk where the leads work are not always willing to take bad calls that have escalated to them.

Advice to Management

I think that the supervisors are doing great but the leads need some improvement because they aren't too willing to take bad calls.

Other Employee Reviews for Holland America

  1. Helpful (1)

    "Good place to work with minimal advancement opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seabourn Reservations Sales Agent in Seattle, WA
    Current Employee - Seabourn Reservations Sales Agent in Seattle, WA
    Approves of CEO

    Pros

    Very flexible with hours and time off requests.
    Competetive and diverse atmosphere.

    Cons

    Advancement isn't easy without knowing someone in the department.
    Not much recognition when accomplishments occur.

    Advice to Management

    Make people feel more welcome at work and try to give accolades when they are due.


  2. Helpful (1)

    "They trade in the glamour of the industry and short you on everything else."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Disapproves of CEO

    Pros

    Great end product
    depending on job - chance to travel
    peers are great
    a lot of pride

    Cons

    too many accountants in leadership positions
    change is slow
    lots of long term employees who already quit but forgot to tell anyone
    loyalty is celebrated over performance

    Advice to Management

    reward (and penalize) per performance - 30+ years doing the same exact thing is not 30+ years experience, it is one year of experience 30 times and not worth the mega salaries paid.


There are newer employer reviews for Holland America
There are newer employer reviews for Holland America

See Most Recent

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