Home Goods - Pleasing products, pleasant customers, little pay or training for cashiers | Glassdoor
There are newer employer reviews for Home Goods
There are newer employer reviews for Home Goods

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"Pleasing products, pleasant customers, little pay or training for cashiers"

Star Star Star Star Star
  • Work/Life Balance
  • Comp & Benefits
Current Employee - Anonymous Employee in Moraga, CA
Current Employee - Anonymous Employee in Moraga, CA
Doesn't Recommend
Positive Outlook

I have been working at Home Goods part-time (Less than a year)

Pros

Home Goods sells appealing home decor, kitchen, bed and bath items at 20 to 60% off department and specialty store prices. Employees get 10% discount. Customers generally pleasant and other staff generally pleasant.

Cons

All training is on-the-job with nothing in writing about equipment, procedures, or pricing. Schedule changes week by week. Pay just above minimum wage for entry-level workers. Merchandise changes frequently. If a price tag is missing, cashiers are expected to go find something similar, rather than someone "on the floor" doing a price check.

Advice to Management

Give your cashiers a training checklist, handouts on procedures and policies, then at least one shift with someone at your side. Don't expect cashiers to do price checks.

Other Employee Reviews for Home Goods

  1. Helpful (3)

    "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    There is nothing that I enjoyed while working here.

    Cons

    The managers have no idea what they are doing, they constantly scheduled me to work during my school hours, terrible pay and no commission for pushing their TJX credit card, only a 10% employee discount


  2. "Great employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Interesting product, good employee incentives.

    Cons

    Under staffed, under paid employees.

    Advice to Management

    You can't give great customer service with minimum staffing.


There are newer employer reviews for Home Goods
There are newer employer reviews for Home Goods

See Most Recent

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