Home Goods - Not bad for being retail | Glassdoor
There are newer employer reviews for Home Goods
There are newer employer reviews for Home Goods

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Helpful (1)

"Not bad for being retail"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Merchandise Coordinator in Raleigh, NC
Current Employee - Merchandise Coordinator in Raleigh, NC
Recommends
Positive Outlook
Approves of CEO

I have been working at Home Goods full-time (More than a year)

Pros

-Great coworkers, have made friends here
-Management is helpful and listens to feedback
-Schedule is flexible, they work with your availability
-Always something to do, never bored
-Never have to work too late, we close at 9:30pm and are usually out by 10:00
-Yearly raises, not huge increases in pay but a considerable amount
-Paid weekly
-Parties are thrown often for good customer feedback and reaching sales goals
-Promote from within the company

Cons

-Store manager is hardly there which is both good and bad. Employees prefer the assistant managers. They are much nicer/laid back.
-Not paid enough for the amount of work they expect of you
-Customers continuously wreck the store and ask for discounts on most merchandise
-Full time isn't really full time. I usually accumulate about 32-37 hours a week
-Part time employees come and go, people tend to not stick around
-Store manager and assistant managers do not communicate very well to one another
-Push store credit cards

Advice to Management

Make sure employees feel as comfortable with store managers as they do the assistant managers. I understand that someone of more authority is going to be a little more intimidating, but being belittled and talked down to by your employer is unacceptable.

Other Employee Reviews for Home Goods

  1. "Love The Job - Could use more hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Coordinator in Clifton Park, NY
    Current Employee - Merchandising Coordinator in Clifton Park, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Home Goods full-time (More than a year)

    Pros

    Clean work environment, love the contests!

    Cons

    Could use more hours.

    Advice to Management

    Take care of your hard working employees.


  2. Helpful (5)

    "Meh."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Coordinator in Lake Forest, CA
    Current Employee - Merchandise Coordinator in Lake Forest, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Home Goods full-time (Less than a year)

    Pros

    - Customer's are treated like gold here.
    - Benefits are all right.
    - They are mostly flexible with the schedule.
    - Good merchandise.
    - 45 minute lunch is pretty decent for a full day of work, plus two 15 minute breaks.
    - Some of the employees here are amazing.

    Cons

    - 10% discount
    - Like I said, customers are treated like gold here, but they'll crap on their own employees to satisfy their customers.
    - The pay is awful, especially for a merchandise coordinator. It's not worth the work we put in.
    - Never enough help on the floor to finish projects in your department, so you'll constantly be pulled away. In fact, there are times when I'm barely in my department to clean and set up my displays because I'll be on backup cashier constantly, be put on a project that has nothing to do with my department, be told to do markdowns because there wasn't someone scheduled to do them for some reason. Meanwhile, if the DM or some other type of management walks in and asks what is going on in the department (why is it such a disaster) that department coordinator gets thrown under the bus.
    - Communication is horrible.
    - Presumptions are always made. Gossip is rampant.
    - Favoritism. For example: coordinators will be told that they must have open availability for the position and they cannot be going to school, have another job, etc. Yet, SOME coordinators will be allowed to pursue a college education while working a coordinator position. Hmmmm.
    - We'll be told to do something one way, then another, then another by the DM ... then another way again. There's no winning either way.
    - Extreme disorganization in the way the store is run.
    - The morale with the employees is awful here, which in turn effects customer satisfaction at this store sometimes.

    Advice to Management

    Micromanagement is awful. Stop it. Let your coordinators take care of their departments so they are actually shoppable. Walk the departments often and communicate -- stop talking behind peoples' backs.

There are newer employer reviews for Home Goods
There are newer employer reviews for Home Goods

See Most Recent

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