HomeAdvisor - Great people, innovative product, strong future | Glassdoor
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There are newer employer reviews for HomeAdvisor

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Helpful (3)

"Great people, innovative product, strong future"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Golden, CO
Current Employee - Anonymous Employee in Golden, CO
Recommends
Approves of CEO

Pros

- The people - I have met only friendly, caring people at ServiceMagic. They are passionate about what they do, they work hard, and they have a great time too. There's not a day that goes by without a good laugh on our team.
- The casual atmosphere - I like being able to get up and put jeans on when I really don't feel like dressing up for work. It's also nice to walk away from my desk and recharge when I just need a quick break from the computer screen.

Cons

- Unless you raise your hand for more responsibility, it's not always recognized that you're ready for more.
- Moving around internally can be hard without the right relationships.

Advice to Management

Work on figuring out more defined career paths - especially for people looking to transition out of the call center into another area of the business.

Other Employee Reviews for HomeAdvisor

  1. Helpful (2)

    "Could be better if company would just market the brand & take care of the service professionals that become members."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Golden, CO
    Current Employee - Inside Sales in Golden, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Casual atmosphere. Great culture of folks to work with. Management is great. Flexible with time off for family situations. Excellent health benefits & 401. The sales process has deteriorated because the company has failed to brand their name effectively. The post sale experience for the business professional that become members has lacked the customer care.The sales reps have to continually call old accounts that have been filtered thru year after year. The company has very bad reviews on the net so it's more difficult to overcome to make the sale. Commission structure changes like the weather. Too much favoritism.

    Cons

    Incoming leads need to be filtered. SM plays favorite to sales reps. Everyone should be getting the same quality of leads & they don't.

    Advice to Management

    Take notice of your sales people that want to become managers. You pass up people that are qualified & give it to someone that has no people skills or coaching skills. Do what you said you would do when you hired this bigwig to market for SM. We don't see much branding like SM's competitors.


  2. Helpful (1)

    "Employee-centric Company with great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Denver, CO
    Current Employee - Employee in Denver, CO
    Recommends
    Approves of CEO

    Pros

    ServiceMagic is an excellent employer that cares about its employees. I have never worked for a company that has the amount of growth and career advancement opportunities that ServiceMagic provides. It is a fun, relaxed atmosphere, and employees are given freedoms that you don't see in other call centers. We work hard, but we also play hard. Benefits start the first of the month after you start, and with a guaranteed hourly salary, the company cares about your success. The work/life balance is better than any other company in Denver.

    Cons

    To be successful here, you need to be comfortable in a fast-paced environment.

There are newer employer reviews for HomeAdvisor
There are newer employer reviews for HomeAdvisor

See Most Recent

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