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Hootsuite

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Hootsuite

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Employee Review

  1. 4.0
    Current Employee, more than 1 year

    Easygoing culture with some good opportunities

    Mar 6, 2017 - Junior Software Developer in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, laid-back and social work environment, but mostly respectful of developers' need for focus. Compassionate and reasonable people in leadership/management, at least in the technical part of the organization. Good work-life balance, very few people choose to work long hours or weekends. Great insurance and decent benefits; gym, yoga, and massage all offered on-site. There is a well-equipped music rehearsal room, which is an awesome perk that I've never seen before. Weekly social with open taps for beer, wine, and cider. Cool facilities with lots of space. Opportunities for growth and learning if you look for them. Rate of growth is crazy and performance can be rewarded with pretty fast promotion. Enthusiasm for integrating new ideas and technology seems strong. Technical employees get high-end laptops and the company doesn't seem to be stingy when it comes to training and professional development. Some good in-house knowledge sharing as well. Decision-making process is decentralized, so teams have a LOT of autonomy in setting their direction; you rarely feel like you're following orders. Trust is high; not a lot of bureaucracy around things like equipment or facilities.

    Cons

    Immature and inefficient technical processes. Some systems are brittle and tightly-coupled, causing frustrations in day-to-day work; ownership of systems is in some cases uncertain and no one wants to take responsibility for improving or decoupling them. Overall productivity does not seem especially high. Quality of extant code, processes, documentation, and development tools is inconsistent, although new projects seem to be adopting better practices. Lack of standardization around e.g. internal APIs. Ops is probably understaffed, or just insufficiently automated. Technical employees are a minority, although it's still a lot of people. Dev has a good culture but is pretty segregated from the rest of the company (largely sales). The messaging from up top sometimes feels kind of sales-heavy ("rah rah let's crush those targets" and the devs all roll their eyes). The decentralized structure, as well as fast pace of growth and change, means you need to interact with a lot of different people in day-to-day work, which can be plus; but if you're not socially outgoing, it could be really difficult to solve problems. You often have to initiate contact with a few different people to get anything done. There is not a lot of structure or hand-holding around onboarding either, get used to asking lots of questions or you will waste a lot of time reinventing things.

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  1. 5.0
    Current Employee, less than 1 year

    Great culture

    Sep 28, 2022 - Sales Development Representative (SDR) in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people on the sales team, diversity & inclusion, and overall a very positive and friendly culture.

    Cons

    Incompetent payroll and poor senior-level management.

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    1 person found this review helpful
  2. 5.0
    Current Employee

    The best company I have ever worked for

    Sep 23, 2022 - Executive Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing flexibility. Motivated co-workers. They understand the human aspect of life even though we work in an industry that moves at warp speed. Extremely diverse workforce across all spectrums. Supervisors are amazing. A great place to work.

    Cons

    Tech industry is contracting as a whole right now. Though there have been recent lay-offs this is not at all a reflection of a bad working environment.

    1 person found this review helpful

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