Hot Topic - Just another corporate job - the rock and roll is gone. | Glassdoor
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There are newer employer reviews for Hot Topic

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"Just another corporate job - the rock and roll is gone."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Industry, CA
Former Employee - Anonymous Employee in Industry, CA
Recommends
Positive Outlook
Approves of CEO

I worked at Hot Topic full-time (More than a year)

Pros

Great Discount
Awesome coworkers
Constant Change
The Office is cool looking
The music they play is good
Benefit package is competitive
On site gym and cafe

Cons

Constant Change
Same Corporate BS as everywhere else
Late nights and weekends (24/7/365 job)
systems are old and outdated

Advice to Management

Make a plan and stick to it. As someone who has to execute your ideas. It is hard to hit a moving target.
Don't take status quo for an answer. Just because this is the way we have always done things doesn't mean this is they way we should always do things. Change is a good thing. You need to change to be competitive. Don't be scared.

Other Employee Reviews for Hot Topic

  1. Helpful (1)

    "Pretty meh."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hot Topic part-time (More than 3 years)

    Pros

    The really fantastic discount. Some of the people that work there are also fantastic. I even befriended some of my old customers! I also learned how to deal with last minute changes and people who sweat the really small stuff.

    Cons

    The pay. If you're in high school it's not bad, but anything beyond that it's way too low. Lots of favoritism. The specific store I was at had about 4-5 different management changes (key holder through SM) in the 3 years I was there. Some of the district managers I encountered relied on bullying and humiliating people to get work "done". LOTS OF DRAMA. If you enjoy being in high school even into adulthood you'd love it here.

    Advice to Management

    You claim that you care about employees, but you don't. Really invest in the people who love their jobs. Figure out why the turnover rate is so high (hint--it's you, not them most of the time). Go back to letting stores pick the music too. You're a company that embraces differences, yet forces all of them to be the same.


  2. "Fun Job, Just don't expect them to take your carrer seriously"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Pittsburgh, PA
    Former Employee - Key Holder in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hot Topic part-time (More than 5 years)

    Pros

    -40% discount
    -Generally great co-workers.
    -Simple floor sets
    -GREAT music selection
    -Shipment was generally easy to process
    -Hardly any push selling required
    -Easy

    Cons

    -Upper management does not take your carrer seriously.
    -Training used to consist of different modules that could fill a huge binder, but now its a little book, you really lose valuable information which makes customer service suffer.
    -Markdowns were usually all over the place, and further markdowns were a waste of time and payroll.
    -Not enough focus on customer service.

    Advice to Management

    Focus on the customers, stop having stores PRINT signange on the store printer and then hanging in the windows. The industry is starting to notice and its one of the most trashy things a company can do. DIY is cool if its done right, but printed signs looks cheap.

There are newer employer reviews for Hot Topic
There are newer employer reviews for Hot Topic

See Most Recent

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