Hot Topic - Competent and worth the time | Glassdoor
There are newer employer reviews for Hot Topic
There are newer employer reviews for Hot Topic

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Helpful (1)

"Competent and worth the time"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Hot Topic Sales Associate in Miami, FL
Former Employee - Hot Topic Sales Associate in Miami, FL
Recommends
Neutral Outlook
No opinion of CEO

I worked at Hot Topic part-time (Less than a year)

Pros

Decent management where I was at. Easy to talk to, nice to get along with. Definitely get a nice discount for clothing; easy to upgrade your wardrobe in a few paychecks.

Cons

Customers can be jerks. Sometimes, managing customer requests means running to and back from a manager for assistance. Managing items in the back or front can get tiring and annoying. Young kids (middle school to early high school) are both the most frequent spenders and most annoying experience you'll have in retail.

Advice to Management

Change the way some things are handled. Give employee's a bit more control in terms of managing customers and life becomes easier for everyone.

Other Employee Reviews for Hot Topic

  1. Helpful (1)

    "Seen better days... or... Another corporate giant loses its way."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hot Topic Keyholder in Silver Spring, MD
    Former Employee - Hot Topic Keyholder in Silver Spring, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hot Topic part-time (More than a year)

    Pros

    Wear what you want; listen to awesome music @ work; decent non-pay benefits (if you know they exist) Generally you get to work with some pretty cool people and an awesome customer base. Good employee discounts: 40% for general merch and 20 % on music and electronics.

    Cons

    Bad pay, don't expect to make more than your state's minimum wage during your first year with the company unless you work at an extremely high volume or over-performing store. As it has grown the company has lost sight of its core values in terms of corporate philosophy, charitable outreach, and in the way it treats its employees. Policy has change from one of mentoring and developing dedicated employees from within to one where employees are more akin to dispensable slave workers. Most problems are not at the store level but stem from District and Regional management and up to the disarray of HQ. Programs like supporting local artists and in-store performances have become a thing of the past.

    Advice to Management

    As a company, if you loose sight of what makes you unique you may find you lose your customers as well.


  2. Helpful (1)

    "Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Assistant Manager in Pittsburgh, PA
    Current Employee - Part Time Assistant Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time (More than a year)

    Pros

    Everything!!! I love being challenged and I continue to grow with a higher business acumen every day. The merchandise is great and I am so excited about the license product we have.

    Cons

    None that I can think of

    Advice to Management

    I am reading some negative reviews on here and I am just beside myself. This company has given me so many great things to be proud of. Those complaining are just disgruntled or were fired. How could you not love this job? My district manager is invested in me and treats me like s human being. Where he is tough, he is also respectful and cares about me. I couldn't ask for a better boss. I absolutely love my Store Manager. She gives me the tools I need to get the job done. She is and will be amazing for my growth. My store is upbeat and we know how to get it done!!!!

There are newer employer reviews for Hot Topic
There are newer employer reviews for Hot Topic

See Most Recent

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