Hotels.com - Fast-paced work environment where people are sometimes forgotten | Glassdoor
There are newer employer reviews for Hotels.com
There are newer employer reviews for Hotels.com

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"Fast-paced work environment where people are sometimes forgotten"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Disapproves of CEO

Pros

This is a fast-paced work environment. A new idea might get discussed in the morning that leads to a change proposal. That proposal might be approved by lunch time and the wheels are turning to make it happen by the end of the day. The company is well known and respected in business circles, and there seems to be a lot growth potential.

Cons

Sometimes, the fast pace is difficult to handle. Though decisions can be made very quickly, they are sometimes not well thought through. Most of the mid-level managers are in their early 30's which means they are energetic and enthusiastic. But that also means that they lack deep business experience and a long-term perspective. It is almost like the company operates for today with no consideration for yesterday and little worry about the long-term future. I also felt like there was little concern for people. There was a sort of "take it or leave it" attitude toward employees. So, if you didn't like it, you could leave. There were no employee morale building programs and there was absolutely no concern about keeping employees satisfied so they would stay for the long term.

Advice to Management

Build a long term vision for the company. Treat employees as assets that you invest in for the long term. Develop top-notch employees and give them a reason to feel invested in the future of the company. Watch out for hot shot managers and VPs who are just trying to show off and deliver one time solutions to help build their resumes.

Other Employee Reviews for Hotels.com

  1. "Good culture, nice benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dallas, TX
    Current Employee - Senior Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hotels.com full-time (More than 8 years)

    Pros

    The Hotels.com Dallas office has a relaxed environment with a close-knit yet diverse team of people. Management works hard to keep the team happy, productive and engaged. Leadership encourages employees to explore alternative sides of the business to allow employees to learn and grow.

    Cons

    A lot of career advancement opportunities with Hotels.com require relocation to London, although Expedia has large offices elsewhere in the US.


  2. "Assist hotels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lodging Partner Associate in Dallas, TX
    Current Employee - Lodging Partner Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hotels.com full-time (More than a year)

    Pros

    Benefits and lots of spreads

    Cons

    A lot of favoritism within the management team.

There are newer employer reviews for Hotels.com
There are newer employer reviews for Hotels.com

See Most Recent

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