Hotels.com - Fast-paced work environment where people are sometimes forgotten | Glassdoor
There are newer employer reviews for Hotels.com
There are newer employer reviews for Hotels.com

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"Fast-paced work environment where people are sometimes forgotten"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Disapproves of CEO

Pros

This is a fast-paced work environment. A new idea might get discussed in the morning that leads to a change proposal. That proposal might be approved by lunch time and the wheels are turning to make it happen by the end of the day. The company is well known and respected in business circles, and there seems to be a lot growth potential.

Cons

Sometimes, the fast pace is difficult to handle. Though decisions can be made very quickly, they are sometimes not well thought through. Most of the mid-level managers are in their early 30's which means they are energetic and enthusiastic. But that also means that they lack deep business experience and a long-term perspective. It is almost like the company operates for today with no consideration for yesterday and little worry about the long-term future. I also felt like there was little concern for people. There was a sort of "take it or leave it" attitude toward employees. So, if you didn't like it, you could leave. There were no employee morale building programs and there was absolutely no concern about keeping employees satisfied so they would stay for the long term.

Advice to Management

Build a long term vision for the company. Treat employees as assets that you invest in for the long term. Develop top-notch employees and give them a reason to feel invested in the future of the company. Watch out for hot shot managers and VPs who are just trying to show off and deliver one time solutions to help build their resumes.

Other Employee Reviews for Hotels.com

  1. "Great Company, Spotty Management"

    StarStarStarStarStar
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Hotels.com full-time

    Pros

    Champions being at the forefront of the travel tech industry
    Always innovating
    Everyone has a meaningful role

    Cons

    Some management lacks EQ resulting in abusive behaviour
    Global company but expectation at head offices in London are to conform to British norms of communication, anti-enthusiasm and repressive tendencies

    Advice to Management

    Watch out for teams with high turn over. Consider the management.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotels.com full-time (More than 5 years)

    Pros

    Smart people, challenging work, and fun environment

    Cons

    Rapid growth comes with challenges

There are newer employer reviews for Hotels.com
There are newer employer reviews for Hotels.com

See Most Recent

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