Used to be a “best place to work” - Senior Account Executive HubSpot Employee Review

2.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The product is best in class. The business outlook is fine as of now.

Cons

Hubspot really was a best place to work at one time. Those of us who were there were lucky to have experienced that. I could write out a lot here, but it really boils down to: my experience is that hubspot cares about its employees and customers about as much as your average large corporation. It’s not the worst place to work, but it’s not an amazing place to work anymore. In my opinion, on average, employees seem a little unhappy and a bit disconnected from the mission. There are a lot of arbitrary KPIs to make up for lack of context/experience in some of leadership. Many who are coming from outside of hubspot and, in my experience, don’t necessarily understand what goes into the jobs of those around them. My experience is that you have to be ruthless or cut-throat to be successful. Cash compensation is on the lower end and there are many upcoming changes.

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HubSpot Response
2y
Thanks for the feedback here and for your candor. I think it's fair to say we need to ensure we focus on internal retention and promotion-it's something we've been talking a ton about of late, so rest assured it's top of mind, but I think you're right we can make it more clear and transparent to employees how we are prioritizing this. Appreciate you sharing our way so we can learn from this. -Katie

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5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
May 22, 2026
Recommend
CEO approval
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Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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