Humana - a reasonable great place to work | Glassdoor
There are newer employer reviews for Humana
There are newer employer reviews for Humana

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"a reasonable great place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Senior Software Engineer in Louisville, KY
Current Contractor - Senior Software Engineer in Louisville, KY
Recommends
Positive Outlook
No opinion of CEO

I have been working at Humana as a contractor (More than a year)

Pros

* good team work across the board
* friendly management
* Humana takes there brand image very seriously (and that's a 'plus')

Cons

* very much process oriented (this means sometime you have to deal with ton of red-tape)

Advice to Management

you are already doing a great job, keep investing in your human capital

Other Employee Reviews for Humana

  1. Helpful (5)

    "Perfected inefficiency - Medicare products at the customer's mercy!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in New York, NY
    Former Employee - Sales Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Humana full-time (Less than a year)

    Pros

    Salaries slightly below par, health insurance benefits below par (go figure), good place to learn how to appreciate a company that really cares for its customers vs considering them a necessary evil. Financials are catching up with practices.

    Cons

    Management drinks the kool-aid on the backs of subordinates. They have their agenda and all feedback is from the top down - any feedback from the bottom up is treated as ignorance of the"Humana way". The Humana way is dying a 40-50 year old life insurance company paradigm, micromanaged with countless million dollar IT projects to document your the employee vs measure the company's ability to adapt to market changes, which they can't.

    Advice to Management

    Get you butts out of the "pink palace" and go into the field. Go meet the customers you so eagerly buy only to run off (cherry-pick) those who actually need the products you sell by putting them through customer service / claims denial hell for using your plans. Hold some member meetings with just you and the customer, no flood of managers and support folks - you sit and record or take the notes - look at them face to face - hearing the good and the bad.


  2. Helpful (1)

    "Pay isn't based on education or performance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Specialist in Louisville, KY
    Current Employee - Enrollment Specialist in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than 5 years)

    Pros

    You do have the option to work from home in many of the departments and the company is making great strides to improve employees health by offering different incentive programs with monetary value and prizes.

    Cons

    The advancement process is unclear and raises are typically based on an ambiguous self evaluation that then goes to your supervisor for review and the % of the raises is typically low. There aren't bonuses on regular basis and there is no standard time frame of when to expect your raise if you get one at all.

    Advice to Management

    Be more transparent when it comes to compensation and advancement. Be more proactive with employees who wish to advance.

There are newer employer reviews for Humana
There are newer employer reviews for Humana

See Most Recent

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