IBM - It has been very frustrating working at IBM Global Business Services because it is devoid of true leadership | Glassdoor
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Helpful (6)

"It has been very frustrating working at IBM Global Business Services because it is devoid of true leadership"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate Partner in Herndon, VA
Current Employee - Associate Partner in Herndon, VA
Disapproves of CEO

Pros

Great clients and interesting work

Cons

No leadership; partisanship/favortism is rife; limited opportunities for training; people managers are not true managers - mere administrators; employees are treated like criminals relative to the T&E process; horrible travel policies; WAY TOO MUCH bureaucracy and administrative overhead

Advice to Management

Value your employees and listen when they tell you something

Other Employee Reviews for IBM

  1. "This is a fun and challenging place to work, with excellent colleagues."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Staff Member in San Jose, CA
    Current Employee - Research Staff Member in San Jose, CA
    Recommends
    Approves of CEO

    Pros

    We have a corporate culture with high standards for honesty and integrity. We have a wide range of interesting projects on which people can work. We have excellent colleagues that cooperate freely.

    Cons

    Corporate bureaucracy and the centralization ("Globalization") of business processes make it more difficult and time consuming to get those many little things done that distract us form the real work. Usability of business process tools is poor.


  2. Helpful (2)

    "Great people but staff reductions, cost reductions and growing bureaucracy make this a negative place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Seattle, WA
    Current Employee - Sales Specialist in Seattle, WA
    Disapproves of CEO

    Pros

    Great people
    Excellant reputation
    Commitment to contract fulfillment

    Cons

    Aging solution set
    Staff reductions
    Limited financial incentives
    Complicated compensation plan
    Growing bureaucracy reducing time in front of customer and more time on forms and paperwork
    Focus stock price has lead to cost reductions in benefits and investment in solution set

    Advice to Management

    Make solution set market competitive
    Unify sales force, multiple sales representatives calling into one client has caused confusion and stress on the client
    Staff appropriately so that sales can focus on clients and not forms
    Tie incentives to success vs. awarding those on large base plans

There are newer employer reviews for IBM
There are newer employer reviews for IBM

See Most Recent

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