IBM - Global Business Services: Safe, but poor reward | Glassdoor
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"Global Business Services: Safe, but poor reward"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Consultant in Chicago, IL
Former Employee - Consultant in Chicago, IL
Recommends
Neutral Outlook
Approves of CEO

I worked at IBM full-time (More than a year)

Pros

Safety in Job; consistent long-term projects; Training both classroom, e-learning, and client-site training was excellent

Cons

Poor reward for performance. Partners were forced to dust off age-old PWC policies to reward performance and even that was well below par

Travel policies ruined by long time IBM sales teams taking advantage. Travel policies can't compete with flexibility required by clients of a consulting firm. Need to be separated.

HR policies get worse each year. Impressively bad decisions taken on behalf of 420,000 employees and in no way reflect how a consulting firm should be run. Loses a lot of ground against the private firms (i.e., Deloitte)

Advice to Management

Outsource HR management and travel policy. These are two bloated overhead costs that restrict growth of your business. Assume the need to "be seen to be doing something" each year is the reason they come up with incredibly painful and growth smothering policies that cannot let the firm run at it's potential. Separate out policies for your core hardware/software sales business away from your services businesses. Everyone shouldn't have to suffer because of a few bad apples in your traditional sales depts.

Other Employee Reviews for IBM

  1. Helpful (2)

    "Not working smarter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Austin, TX
    Current Employee - Project Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Its name impresses certain people.

    Cons

    Does not matter how skilled and productive you are, as you get older they want you out.

    Advice to Management

    Don't throw away your highly skilled senior staff.


  2. Helpful (1)

    "Used to be one of the best to work for, but no longer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Poughkeepsie, NY
    Former Employee - Program Manager in Poughkeepsie, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    IBM is a prestigious company to work for and it has excellent benefits, including up to 4 weeks paid vacation, a 401K, a pension program, healthcare benefitsm and employee stock purchase plan. . It provides you with opportunity to grow your career. Employees have a lot of empowerment. You work in a highly matrixed environment and with people from all over the globe. IBM's strength is its people who generally go above and beyond to service their customers. IBM is a well run, progressive, highly ethical business that seems to always find ways to be successful from quarter to quarter.

    Cons

    Although IBM has excellent benefits, over the years they have diminished. Exempt employees are expected to work a minimum of 20% overtime with little or no comp time. Everyone is constantly expected to do more and more and many people are getting burned out. IBM has also been moving a large number of jobs offshore (India, Brazil, Argentina, etc.) and this puts additional burden on those who remain in the US to train and support the offshore resources. IBM has been moving a lot of its IT support to US Global Data Centers in Dubuque, Springfield and Columbia and a lot of the US jobs have moved to those locations. Recently IBM announced that there would be no salary increases this year in the Global Technology Division.

There are newer employer reviews for IBM
There are newer employer reviews for IBM

See Most Recent

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