IBM - I work in IBM as Sr. Technical Support Executive | Glassdoor
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"I work in IBM as Sr. Technical Support Executive"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Associate in Gurgaon, Haryana (India)
Current Employee - Senior Associate in Gurgaon, Haryana (India)
Recommends
Neutral Outlook
No opinion of CEO

I have been working at IBM full-time (More than a year)

Pros

IBM is a reputed firm and is one of the best ITES.

Cons

Nothing to share of downsides at IBM.

Advice to Management

Listen to employees as well.
Dont just ignore what they say.

Other Employee Reviews for IBM

  1. "Lots of potential for experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IBM full-time

    Pros

    range of jobs, lots of technical challenge, very knowledgeable people

    Cons

    spending constraints, too much process, too much hierarchy


  2. Helpful (4)

    "If your concern is learning and wide opportunity, IBM is the place. If you expect money, maybe try to find other place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in Jakarta (Indonesia)
    Current Employee - Technical Specialist in Jakarta (Indonesia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    - A lot of great people to work with and they really helpful (not so individual)
    - Flexible working time
    - A lot of opportunity to change your job role from local to region
    - A great place to learn, especially about systems (There is a lot of mandatory learning which tracked by system but it helps to develop yourself)
    - A great place for fresh graduate, because a lot of IT company just take fresh graduate as internship but not as permanent employee

    Cons

    - Too many processes that you need to understand and normally for professional hired will be stressed out and resign if they failed to adapt to IBM systems.
    - Too many systems inside of IBM, and it's like jungle. You need to find the right people to help you, otherwise it can be lost in translation.
    - Now, they cut many development training because of the crisis so they need to cut the expenses but how do you expected people well to do their job without proper training.
    - IBM salary is maybe in the lowest class in IT compare to other IT company and it caused a lot of great people left.

    Advice to Management

    - Simplify the systems and process. Make it easier to be adopted, and it does not spend many employee time to do that
    - Try to evaluate about efficiency and development training elimination, one of the most important asset is people, and great experienced people will bring good experience with client. Client satisfaction is one of the value IBM has.
    - Try to adjust the salary and benefit level, otherwise IBM will keep develop people for competitor and lose many great talent

There are newer employer reviews for IBM
There are newer employer reviews for IBM

See Most Recent

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