IBM - Great.... but declining each year | Glassdoor
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"Great.... but declining each year"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - First -Line Management in Ontario, CA
Former Employee - First -Line Management in Ontario, CA
Recommends

I worked at IBM full-time (More than 10 years)

Pros

IBM hires great people - positive, hard-working and bright so the people, and teams are great
IBM supports and even promotes tele-commuting or working from home which allows for work/life balance
IBM offers lots of training and education and a chance to move to many areas of the business
IBM hires good management who have good people-management skills
IBM trusts its employees and has good policies in place between management and staff
IBM values are excellent

Cons

The company has changed over the years. It used to reward its employees with trips, motivational awards, company outings etc. This has all but stopped completely. Quotas were challenging but attainable, allowing one to earn a really good income. That has all but stopped and the environment as of late has been driving employees to meet unrealistic quotas. Lots of pressure on employees. Junior employees are micro-managed with all actions tracked. Top-performing senior sales people are not adequately paid. Job satisfaction has dropped among my colleagues. The famous IBM culture is not the same as before, sadly.

Other Employee Reviews for IBM

  1. "20+ years at a great company with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Great smart people and leaders

    Cons

    Growing tops down dictates and finance running the company

    Advice to Management

    empower and delegate more authority at the field level


  2. Helpful (4)

    "Good for a jumping off point, bad for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator III (Jazz In IBM Terms) in Columbia, MO
    Current Employee - Systems Administrator III (Jazz In IBM Terms) in Columbia, MO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Benefits are some of the best in the industry, IBM brand still looks good on a resume. Great place to gain experience.

    If you are a high performer and show it you can possibly be recognized for it with financial incentives but this also depends on how well you play into the politics more than anyone likes to admit.

    Lots of opportunities to build your skill-set, if you prove that you can get things done early on you will get the interesting high skill work as it comes in.

    Cons

    In these new "delivery centers" micromanagement is the encouraged norm not the exception. Be prepared to be forced to sit though lots of useless "GDF education" seminars which rehash the same information over and over about how you should be working (and then management will want you to do it a different way anyway after the seminars.) Also once a year all employees have to use a time tracking tool for about a month, where everything that is done has to be logged and analyzed to decide if the work can be done efficiently by less people or not.

    This is an extreme cost cutting environment, instead of having a real catering service they contract that to a local gas station. Things in the building that break will not be fixed for months in the future, if they even are at all. Overtime hours getting revoked is the norm, some teams inside the building have lost entire clients due to the overtime crunches but management doesn't care.

    With this new "GDF methodology" the hiring of inexperienced people is also the norm. Plenty of people in low level system administration positions have never even logged into a server before.

    Salaries are also below market rate.

    The focus on team metrics is also a little extreme, too often it gets to the point where more time is spent trying to game the metrics system rather then trying to improve the real processes.

    People see the writing on the wall and know that in a few years most of the jobs will be done from India.

    Advice to Management

    There is some good stuff in the new GDF methodology but also lots of bad, stop trying to force it as the "one size fits all" solution to all of your problems.

    Stop outsourcing critical and high skill jobs to India, those of us in the US spend to much time cleaning things up after India breaks something, it has to be cheaper to just do it the right way to begin with (especially when SLA penalties are factored in)

    Stop the cost cutting environment and over-focus on secrecy, we don't even have windows in our office (they are covered with some sort of tint so you can't see in or out.) Comparisons are made all the time to a Soviet-era factory among employees.

There are newer employer reviews for IBM
There are newer employer reviews for IBM

See Most Recent

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