IBM - Growing pains | Glassdoor
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Helpful (1)

"Growing pains"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Specialist in Columbia, MO
Current Employee - Technical Support Specialist in Columbia, MO
Recommends
Positive Outlook
No opinion of CEO

I have been working at IBM full-time (More than a year)

Pros

IBM seems very generous with the way it handles its employees. Between the benefits package, IBM events, community discounts, essentially unlimited sick leave, and flexible work schedule, it has made for a fantastic starting point for an IT career.

Cons

IBM is implementing a new system for technical support, and it is currently going through understandable growing pains. For the most part management still seems to be trying to figure out how to best handle the new system, and many odd decisions are made that often hinder efficiency in favor of process.

Advice to Management

Try not to be so afraid of third party software. IBM is really good at many things, but many items in their software portfolio should be scrapped.

Other Employee Reviews for IBM

  1. "Great company, good training, sometimes a lot of red tape..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Representative in New York, NY
    Current Employee - Client Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    Great training, great experience, great access

    Cons

    Enormous, difficult international, low pay

    Advice to Management

    Appreciate your good employees


  2. "IBM is still a good company to work for but not what it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Architect in Raleigh, NC
    Current Employee - Solution Architect in Raleigh, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Breadth of technology
    Highly skilled work force
    Large community for skill tap

    Cons

    Loss of core value of respect for the individual
    Too focused on short term bottom line instead of maximizing long term value
    Bureaucracy
    Too many restrictions on hiring making it difficult to transition to other jobs

    Advice to Management

    Relearn how to foster the sense of community and camaraderie that made IBM great. Stop focusing only on the short term returns and remember that the work force you have is a great asset that if you stroke it, it will stroke you back.

There are newer employer reviews for IBM
There are newer employer reviews for IBM

See Most Recent

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