IBM - IBM is an awesome stepping stone to jumpstart a career in IT. | Glassdoor
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"IBM is an awesome stepping stone to jumpstart a career in IT."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Customer Service Representative in Boulder, CO
Current Contractor - Customer Service Representative in Boulder, CO
Recommends
Neutral Outlook
No opinion of CEO

I have been working at IBM as a contractor (More than a year)

Pros

The customers and staff are nice and helpful; awesome opportunity to one's feet wet in the IT world

Cons

no real job growth/promotions, people have become complacent and not as hardworking as they used to be because of it

Other Employee Reviews for IBM

  1. Helpful (2)

    "Loved this company, but am deemed irrelevant due to my salary band and years of service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Salary that is comparable to entry-level contract work. Work from home and client site, instead of an actual building. "Flexible" work schedules. Practically doubled in size during the worst recession in most of our lifetimes...though growth was everywhere except the US.

    Cons

    IBM's idea of "flexible"work schedule means 130% utilization (or else), evening and weekend work, having to work an extra week for every week of vacation you take (or else), frequent stealth layoffs when IBM is looking to purchase another company in distress, a dramatic shift from quality to quantity (utilization is all that matters to them, now), abandoned core beliefs.

    Advice to Management

    I had hoped to stay at IBM for at least 20 years, but fear that 18 is probably the limit. It's really too bad, because IBM has done many great things in its history. I hope someone wakes up before it is too late and you lose all of your intellectual capital.


  2. Helpful (4)

    "No such thing as work life balance, not a good long term career option."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Consultant in Atlanta, GA
    Former Employee - Managing Consultant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Good place to start a career to gain experience with big clients and projects. Great network of smart, experienced people.

    Cons

    The work life balance is awful. Late nights and weekends are the norm. Sprinkle in some all-nighters throughout the year for good measure. The Global Services culture revolves only around meeting a ridiculous utilization target rather than delivering innovative work. The employee utilization target ignores vacation days and company holidays (YES, your earned time off counts against you), so everyone is required to carry additional projects throughout the year to meet their target. Any admin employees are forced to perform (completing the hours of regular mandatory training, attending all hands meetings, navigating the bureaucracy, etc.) won't count toward their utilization target, so employees must add more work time to their 60+ hour work week. Many won't take all their earned vacation because they fear not meeting those targets. There isn't enough bench or bandwidth to address business development, so late nights/weekends are spent crafting responses. Managers aren't given raises when they are promoted or even given a break in their utilization targets. Promotions to management positions are presented simply as "opportunity", which meant a 30% increase in work and no additional compensation for my promotion. The real "opportunity" is to gain as much experience as possible and move on to a company that respects their employees. Even if employees meet or exceed their utilization target, raises and bonuses are still minimal at best. I was always a top or higher performer ("1" or "2+" ratings) and typically received only a 1% or 2% annual raise while being told to be "thankful you have a job". Many coworkers would significantly exceed utilization targets and still not receive an annual raise. Employees are ranked as "low performers" so IBM can justify layoffs. The US staff count continues to be reduced while a large amount of work has moved to (cheaper) inexperienced global resources with inferior skills. There isn't any career path for most employees anymore. The management style is often one of instilling fear of a low performance rating and a layoff. The purse strings were so tight that new employees were instructed to download trial software to perform their jobs because we couldn't get licenses for them. Meanwhile, the approval to purchase a software license was a 10-step process of justifying the purchase to people who either would ignore the request or immediately decline. It takes months to get anything done because of the bureaucracy. Toward the end of Q4, it is common to receive an email encouraging employees to sacrifice vacation or work as many hours as possible. Sometimes, the incentive for those sacrifices would be to enter the employees into a contest to win a DVD player or MP3 player (not making this up). Typically, no incentive was offered at all. Last year, we received an email from the organization lead strongly encouraging everyone to work an additional weekend as "an opportunity to catch up on your projects", which was a thinly veiled way of saying "we need to bill more hours so we can exceed our quarterly projections". IBM is run by people who care only about driving up the stock price at the expense of innovation, delivering high quality work, or any consideration of their employees work life balance.

    Advice to Management

    Stop squeezing the life out of the employees.

There are newer employer reviews for IBM
There are newer employer reviews for IBM

See Most Recent

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