ICF - Rewarding most of the time. | Glassdoor
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There are newer employer reviews for ICF

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"Rewarding most of the time."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Analyst in Fairfax, VA
Current Employee - Analyst in Fairfax, VA
Recommends
Neutral Outlook
Approves of CEO

I have been working at ICF full-time (More than a year)

Pros

Good work-life balance, culture promotes good quality work, reasonable workload and diversity of projects, flexible to family and student life

Cons

Motivation of the staff varies greatly, few opportunities or incentives for junior staff to gain management or business development experience, mission and culture keeps staff more than compensation and benefits

Advice to Management

Overly reliant on specific contracts; culture and structure restricts flow of ideas, skills, and skews compensation based on talent and workload across service areas at all levels

Other Employee Reviews for ICF

  1. "Good broad range of project experience, somewhat difficult to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Sherman Oaks, CA
    Former Employee - Business Analyst in Sherman Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ICF full-time (More than 3 years)

    Pros

    Get to work on a broad range of projects, (mostly) smart people. Pays reasonably well. Good opportunities to pursue the type of work you enjoy.

    Cons

    Difficult to move up, the need to sell yourself within the company in order to maintain utilization, lack of mentoring/management


  2. Helpful (1)

    "Blatant disrespect, obvious favortism, NO BENEFITS!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Employee in Martinsville, VA
    Current Employee - Call Center Employee in Martinsville, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ICF full-time (More than a year)

    Pros

    Pay is 'competitive' for my location, my coworkers (supervisor and below) make me feel appreciated

    Cons

    Where could I even begin?? If you are looking at the Martinsville call center, do NOT get your hopes up over the advertised benefits, paid time off, and holiday pay on the website: surprise!! None of that applies at the call center! I cannot afford the ridiculously priced lower level health insurance, PTO accumulation NEVER increases (tenure is a nonfactor and is not rewarded whatsoever), and there is no holiday pay but you must work all holidays except thanksgiving and Christmas! Never in my life have I worked somewhere that did not provide holiday pay. Furthermore the entire company is geared towards benefiting upper management. Dont you dare do something that may negatively impact a member of upper management's many bonuses because while you are struggling to make ends meet, managers are on extravagant vacations and driving luxury vehicles. There is NO promotion from within and there is no concern for motivating employees, only implementation of scare tactics to threaten them into performing better. Program management seems to be completely oblivious to how low we are on the pay scale and seem to assume we have more power and say so than any of us (Martinsville, supervisors and below) really do because of the tremendous amount of responsibility we carry.We are forced to put on a face and often to bold face lie to our clients. Upper management has no genuine experience with the callcenter environment and it is made obvious by their poor condescending communication with us and the fact that they know NOTHING about the day to day happenings. This place will not last long and I intend on jumping ship as soon as possible. Good luck to all other current employees in finding another job quick!!

    Advice to Management

    Stop being so childish and uncondionally selfish. We all see your fits and you make or obvious we are your unvalued minions. Stop running the place like a military base or worse, a slavery plantation!

There are newer employer reviews for ICF
There are newer employer reviews for ICF

See Most Recent

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