ICF - Supportive culture, but low compensation and growth opportunities | Glassdoor
There are newer employer reviews for ICF
There are newer employer reviews for ICF

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Helpful (2)

"Supportive culture, but low compensation and growth opportunities"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Fairfax, VA
Former Employee - Manager in Fairfax, VA
Recommends
Neutral Outlook
No opinion of CEO

I worked at ICF full-time (More than 3 years)

Pros

Company culture is supportive of work/life balance with flexible work hours and teleworking arrangements; opportunities to work on a wide variety of projects in both public and private sector

Cons

Compensation is lower than competition; bonus program only benefits senior leadership, not the rank and file; growth opportunities limited

Advice to Management

Develop and share the strategic vision for the company, including how that vision will be achieved

Other Employee Reviews for ICF

  1. Helpful (1)

    "Great opportunity to grow professionally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICF full-time

    Pros

    Good pay with regular promotions for quality staff. The leadership seems committed to families.

    Cons

    Annual increases are mediocre, so get in with a wage you can live with for a while. Also, there is a huge focus on utilization. If you're not billing 100%, you're likely to be let go.


  2. Helpful (5)

    "Its all about billable hours..forget professional development/advancement...mistrust, lack of cooperation abound!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Columbia, MD
    Former Employee - Senior Associate in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ICF full-time (More than 3 years)

    Pros

    Loved the autonomy I was given to do my job. Pay was more than typical for my skill and location. Working from home was great and this company strives for net zero carbon as a company. Seems that people hired are very experienced in their field. You are working with some fine professionals, for the time that they stay with the company before they leave.

    Cons

    I was hired to work on a contract project and was promised opportunities to learn and develop/advance in the company. Brought on as a senior associate. It was clear after a year, this company had some very big problems, namely:
    1. Poor leadership fails to inspire/motivate employees, recognize/reward hard work
    2. Bad communication and lack of openness creates mistrust and lack of cooperation among groups
    3. They make it clear billable hours are all they care about...they do NOT invest in developing/nurturing talent....development/training/mentoring is not happening at ICF.

    From the very beginning, they were cagey about questions regarding retention in the company and rightly so. It seems the only way to move up is to get out of ICF and apply for another position elsewhere. This became increasingly more apparent as I saw more and more people leave after 1-2 years only with the company. This is not a company people stay with long tenure, as advancing in the company into higher management is nearly impossible. You are basically told to stay in your lane and keep plugging along, don't get inventive or try to suggest ideas....and as long as you do your job, provided the contract is renewed, you will have a job. This is all contract work, so the day your contract is not renewed, you'll be let go, don't expect the company to try to find you work somewhere else in the company, and you are made very aware of this fact very early on. Also don't try to diversify and work extra hours in other contracts to learn more about the company outside your area, since there is no interest for managers to help other contracts out. No teamwork mentality here, you are on your own and camaraderie and cooperation is dead. (Unless you can bill the client, no one is interested in you putting forth the extra effort.)

    Salary increases, forget it...its not in the budget and you "already make more than you should." so again and again, you are made to feel as though you are not valued in the company. Training and conferences, not going to happen since "its not in the budget." I was a speaker at a conference presenting about the work we were doing and I still had to use vacation time and pay out of pocket for it.

    Managers were picked based on age and not competence or ability to lead. We had two managers lead our group (in 3 years due to turnover) and both were poor at communicating, tact and leadership skills. It was very evident when they were stressed, because it was passed onto our group in the form of poor communication that was strained, amiss and below tactful. Many business processes (proposal development, overall project management, budgets) remained very secretive due to the high turnover in the company. Not a lot of communication downwards and very little opportunity to communicate upward. All in all, the group I worked in, EE&T, was very dysfunctional and it shows with the drove of people leaving the company. There is no mentoring or motivating either, which is sad in a company filled with such a large number of smart and bright professionals.

     I left on my own accord after finding another job that pays less working for a company that made it clear to me at the beginning that its employees are its #1 asset and they are treated as such. I left primarily because it became clear that ICF does not care about its employees or nurturing their development and career.

    Advice to Management

    Reverse your priorities to reflect that you value your employees. Fail to do that and you'll continue to see employees leaving for greener pastures...pastures your competitor is cultivating with leadership training for managers, mentoring for younger employees, career progression and development opportunities, and a culture that is cooperative and synergistic, rather than competitive and distrustful of other LOB atmosphere that is so ingrained at ICF.

There are newer employer reviews for ICF
There are newer employer reviews for ICF

See Most Recent

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