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      ICL

      Engaged Employer

      ICL reviews

      Leadership does not value people of color, especially black voices - VP ICL Employee Review

      1.0
      Apr 8, 2026
      Vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers who work across the programs really care

      Cons

      Senior leadership is short-sighted and only cares about maintaining their salaries and retaining staff who comply and agree with everything they say. Black employees are often shunned and not considered for upper management roles.

      Explore other reviews about ICL

      5.0
      Mar 7, 2026
      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engaged colleagues, great culture, accessible leadership

      Cons

      My role requires me to be in person

      avatar
      ICL Response
      3mo
      Thank you for taking the time to share your feedback. We're glad to hear your positive experience with ICL, and we appreciate everything you contribute to the team. We will share your feedback with leadership.
      2.0
      Apr 10, 2026
      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good amount of independence in managing your own caseload

      Cons

      Caseload is heavy and overwhelming A lot of documentation and data entry Emotionally draining depending on the cases

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