ICL - Case Manager | Glassdoor
  1. Helpful (4)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at ICL full-time

    Pros

    Hands on work with clients

    Cons

    low staff moral, no ability/motivation to help clients “get better with us”, no support from senior team when it comes to needing appropriate conditions to complete paperwork, utilizing earned sick/vacation/personal time, finding appropriate coverage for shifts, feeling safe on shift or even handling crises in the building during a shift but employees are expected to sacrifice themselves on countless occasions, HIGH TURNOVER

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    Advice to Management

    Listen to staff, Provide an healthy environment for feedback, Don't drive a wedge between staff and clients

    ICL2016-06-27

Other Employee Reviews

  1. "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICL full-time

    Pros

    Excellent experience room for advancement within the company

    Cons

    The pay is low and sometime the scheduled you sign up for is what you have to stick too. Sometimes you will have stressful days

    Advice to Management

    Managment is excellent

    ICL2017-11-07
  2. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Peer Specialist in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ICL part-time for less than a year

    Pros

    There are friendly people there

    Cons

    Some immaturity can be a con.

    ICL2019-12-13

Discover more reviews about ICL.