ICL - Amazing and Horrific at the same time! | Glassdoor
  1. Helpful (2)

    "Amazing and Horrific at the same time!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Worker in Brooklyn, NY
    Recommends
    Neutral Outlook

    I worked at ICL full-time for less than a year

    Pros

    Their mission is great but often sidetracked due to the culture of medicaid reimbursement. The population is great to work with and you learn a lot when it comes to dealing with the poor, and chronically mentally ill. Pay is decent in comparison to other agencies, but poor when compared to the amount of work expected of you.

    Cons

    The services given to clients fall short because of quotas needed in order to make enough money from medicaid in order to keep the doors open. You are promised a caseload (it's even in the job description) of 15 to 20 clients, and you end up with close to 40... the paperwork involved with each client on a monthly basis is so extreme that you often don't have time to do actual clinical work with clients who so desperately need it. High turnover rate, although if you can manage to stay here a year or so you'll be promoted if you're a team player (not necessarily because you're a good social worker, but because you don't make noise, don't complain, and buy into everything they tell you)

    Show More

    Advice to Management

    Reevaluate your mission, and when you say the clients are the most important thing, mean it. Even at the expense of making $

    ICL2013-10-28

Other Employee Reviews

  1. "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICL full-time

    Pros

    Excellent experience room for advancement within the company

    Cons

    The pay is low and sometime the scheduled you sign up for is what you have to stick too. Sometimes you will have stressful days

    Advice to Management

    Managment is excellent

    ICL2017-11-07
  2. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Peer Specialist in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ICL part-time for less than a year

    Pros

    There are friendly people there

    Cons

    Some immaturity can be a con.

    ICL2019-12-13

Discover more reviews about ICL.