ICON - Solid company | Glassdoor
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There are newer employer reviews for ICON

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"Solid company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

I worked at ICON full-time (More than 5 years)

Pros

Willing to explore new technologies. Employees tend to stay for a longer-than-average time. Good insurance in the U.S. and generous with awarding vacation days.

Cons

A con for U.S. staff is executive management consistently explain that it is very expensive to run clinical trials in America ... and uses that as an excuse to not expand headcount.

Advice to Management

Try to get your group managers to remember about work/life balance.

Other Employee Reviews for ICON

  1. Helpful (1)

    "Company underpays employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    New experience, new field, nice view from office, some flexibility with hours, not very much overtime, okay vacation.

    Cons

    No appreciation for hard work, extremely low salaries, antiquated IT system and filesharing systems, bad health insurance plans.


  2. Helpful (5)

    "Very poor quality of life with no end in sight."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CRA
    Current Employee - Senior CRA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits are good. People are for the most part great and the LCRAs have been great to work for.

    Cons

    Totally metric driven company! 96 days on site per year to receive an avg performance rating. Slip one or two days and you get a below avg rating. Studies are POORLY resourced. Not enough CRA, LCRAs and assistants on every study. CRAs are working 60-75 hours per week and missing metrics due to being over worked and then we suffer at our evalution. The metrics set everyone up for failure. Pfizer alliance only makes this situation worse because of their 483's with the FDA which ICON has a 483 as well. Put two companies like that together and it's all about metrics and unrealistic CAPA committiments to the FDA such as CRAs getting evaluated on a site's EDC entry timeline of 4 CALENDAR days! One vaccine study for Pfizer had 9 of 20 CRAs quit. Which I am too very soon. Rumor is ICON is getting bought out or merging. Employees on all levels are leaving ICON. Oh, no bonuses either and not one drink allowed to be expensed.

    Advice to Management

    Stop under resourcing studies and driving your employees to quit. Certainly the rising turnover rate is apparrent on what is happening. Get rid of the 8 DOS/month metric and scheduling visits 3 mos in advance. Living by the monitoring guidelines and GCP guidances should be plenty!

There are newer employer reviews for ICON
There are newer employer reviews for ICON

See Most Recent

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