ICON - Ok place to work if you don't expect to learn or maintain up to date skills. | Glassdoor
There are newer employer reviews for ICON
There are newer employer reviews for ICON

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"Ok place to work if you don't expect to learn or maintain up to date skills."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend

I have been working at ICON full-time (More than 3 years)

Pros

Basic health insurance is very good and monthly employee premium is very reasonable. Good number of vacation days to start. Great people

Cons

Inexperienced managers though they are trying to get better. Not much of a career path or professional development opportunities.

Other Employee Reviews for ICON

  1. "Clinical Data Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company and people are great

    Cons

    Just didn't get enough time there

    Advice to Management

    Hire


  2. Helpful (8)

    "If your a monitor RUN and run fast to another company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CRA
    Current Employee - Senior CRA
    Doesn't Recommend
    Neutral Outlook

    I have been working at ICON full-time (Less than a year)

    Pros

    They pay you a very high salary.

    Cons

    Very disorganized. The marjority of the management is very new and their training is terrible. My manager has not been able to answer a single question (including helping me with my timesheet) unless consulting her manager first.
    The trials are a mess. Icon seems to put profitability first (instead of quality). Almost all of the CRAs I have interacted with are planning on quiting at their one year anniversary (so they don't have to pay the bonus back). The new CRA bonus program is a sham, they will not pay it even if things are out of your control (your report is signed off one day late because of the CTM).
    The training is awful so if you are new to the industry or the job then you are going to learn the hard way.

    Advice to Management

    Better communication on the company goals (not one person has been able to tell me the company philosophy).
    Better job training for CRAs, CRA Managers, and CTMs (this should include more time on Icon systems).
    Update the travel policy (it is the worst in the industry)
    Stop having us mail in paper receipts for reimbursements. Decrease the time it takes to be reimbursed (a month is way to long).
    Work-Life Balance is important-adding in some work-life benifits will help moral.
    You should know that almost everyone I speak with says they are unhappy and are currently looking for a new job.

There are newer employer reviews for ICON
There are newer employer reviews for ICON

See Most Recent

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