IGI Global - Enough is Enough | Glassdoor
  1. Helpful (15)

    "Enough is Enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IGI Global full-time

    Pros

    The singular pro to this horrible place is the people that they somehow deceive into working there. The staff is a collection of some of the most hard-working, thoughtful and fun people you will ever have the good fortune to meet. It's not unheard of for somebody that is leaving to feel guilty for leaving behind their former coworkers. Survivor's guilt, in a sense.

    Cons

    Where to start. Well, the upper management seems to think that a great alternative to having a good environment is to lie about it online. Every 5 star review on this site is by one of the owner's inner circle. Not only do they write knowingly misleading reviews, but they have concocted a strategy to attempt to game the system since the poor reviews on this site were leading to a lack of people applying. There... are so many reasons why this place is a terrible place to work, but the biggest two would come down to the owner and his sidekick. For a long time, it seemed like a lot of the bad was coming directly from the owner, who is rarely ever there. It has since become apparent that the biggest issue is the people he is surrounding himself with. Since he is rarely in the office (twice a week maybe), he only hears one side of the story from sycophants and charlatans. This has lead to a toxic environment that eats away at you the longer you are there. Talk to one of the employees that have been there longer than a few years and you'll see what I mean. This doesn't absolve the owner of blame. He is quick to anger, dismissive, arrogant, and, at the worst of times, completely uninformed at the running of his own company. He can have swings where he is nice to his employees, but the next day, he'll be back to screaming at people until they are in tears. A lot of the management are nightmares. They has way to much control over everything and one spends most of their time watching the cameras set up around the building making sure people arrive on time and are working a full 8 hours (spoiler alert, they are, but this person has called people out for being 1 minute late when there is flexible scheduling). The same person throws their weight around constantly and when they have been confronted about something, they runs to the owner. A lot has been made about the sexual harassment claim, as it should. Unfortunately, that wasn't the first, or last, time something like that has happened. Same person committing it, just different women. It's very sad and it appears that nothing will be done about it. Outside of the owner's inner circle having way too much control, the expectations fluctuate widely from month to month, week to week, and day to day. They will go from being widely unrealistic to insanely unrealistic on a daily basis based on the mood of the owner and certain members of management that is based on reports that nobody else can see or substantiate. When these unrealistic goals aren't met, people will usually be fired, or at the very least threatened with being fired. That happens very, very often. The whole turnover thing is actually a bit of a joke among the staff. There are several lists floating around naming who has all left and when. The amount of names on each list is staggering. You may be able to look at that as "this is a great starter job, look at all the people that have gotten elsewhere", but that's simply not the case. Of the ones who weren't fired, the others ran screaming from this place to anywhere that would hire them. Some took pay cuts, some got out of the industry entirely. That's what this place does to you. You either stay long enough to be defeated, or you leave and the well is poisoned for you. Everybody deals with this employment a different way. Some get so mad they walk out, never to be seen again. Some give up, going through the motions everyday. Some stop caring and spend most of their time looking desperately for something else. Everybody's different. But when you work at a place that you can compare with PTSD, something is wrong. Something is rotten at IGI Global, and I'm not sure it can be fixed.

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    Advice to Management

    Instead of wasting time making fake reviews on a job review site, use the site for what it was meant for. Read the negatives, and work on them. These people are your employees and want to work in a better environment. Just look at what happened when you gave everybody flexible scheduling and started treating them remotely like people. Production went up massively to the point of putting out record numbers. People... were happier and you didn't lose anybody for a few months. I'm not sure what happened to cause that backslide into bad, but it might not be too late.

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    IGI Global2015-10-08

Other Employee Reviews

  1. "Many Positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Hershey, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IGI Global full-time for more than 3 years

    Pros

    Really good benefits and a many chances to learn everything about publishing and business

    Cons

    Has a very fast work pace

    Advice to Management

    Keep bringing in top notch employees that makes this a great place to work

    IGI Global2018-10-21
  2. Helpful (7)

    "*insert poop emoji*"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Journal Development Editor in Hershey, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IGI Global full-time for more than 3 years

    Pros

    The only pros I can think of are: - The income you'll receive twice a month. - The friends you might make working here. - Casual dress code (jeans, hoodies, sneakers, etc.).

    Cons

    Well, management is full of con artists. Ha-ha-ha. I would say "all jokes aside", but management IS one. I've received better management and direction as a dishwasher. Work here ONLY if: - You desperately need to make money and don't mind being underpaid. As an employee of more than three years, I was never able to reach $30,000 per year. Apparently this is far below industry standard. Strange, considering... the CEO can afford luxury cars and several homes. - You have just obtained a degree and are desperately in need of some sort of work experience. You are better off doubling your daily commute for a better position elsewhere that will provide you with more useful experience and a better, more deserved pay. I suggest keeping your options open even if you accept a position here. - You are okay with not actually learning about the publishing industry and are content with doing what you're told without asking questions simply because you're told to do it. - You don't mind your concerns as a seasoned employee being overlooked on a regular basis. Despite being on the front lines and enduring consistent problems with obvious solutions, you will not be seen as an intelligent individual with progressive ideas, but rather another worker bee whose sole purpose is to collect as much pollen as possible so the queen bees can reap all the honey for themselves. - You are comfortable with the mile-high turnover rate that prevents anyone from actually advancing anywhere without getting lucky. When you first start, 40% of the employees you will meet will have only been there a few months, and another 40% will only be there for another few months. The other 20% are either people who are vying to survive or are management. You will be expected to know and follow procedures that are constantly altered, even if you have only been there a few weeks and are still learning. After just barely getting these procedures down, you will have newly hired co-workers who will rely on you to teach them procedures that you barely understand, and soon afterwards the procedures will be changed anyway. Prepare to be reprimanded for not being an expert on these rules. - You are content with being part of a system that focuses on quantity over quality by leaps and bounds. As other reviews have stated, this is a vampire press that is only concerned with churning out as much butter as possible, regardless of how chunky, spoiled, or rancid it might be. This inedible product is typically made from milk produced by starving cows that have resorted to eating their own manure. Self-plagiarism is ever-rampant, yet somehow the farmer convinces the townsfolk to spread it on their toast every morning. It is overpriced and worth half as much as the next guy's. (I have now made two food analogies writing this review. The catharsis I feel in actually being able to express my disdain for this company has given me more life than I ever thought possible while working here. Please continue reading.) - You are comfortable navigating communication which is feeble at best. No one ever knows who to include on what emails or who should take care of what. Because new employees are always hired, new positions are created every six months and removed six months later, so you are constantly trying to figure out what title so-and-so holds and whether or not they are taking care of such-and-such responsibility this month as compared to the last. You will also not be warned about rules you are breaking until you have already done it enough times to find yourself waist-deep in trouble, at which time you will be sat down behind a closed door like a child in the principal's office. - You can handle answering to a manager who uses phrases like "come to fruitition" and "beat a horse to death", as well as other general PR babble that is used as meaningless responses to help deflect attention away from your legitimate concerns. Some English majors may not be able to shake the frustration of incorrect pronunciations and sugarcoated rubbish, so heed my warning all you dead poets. - You are a-okay with being micromanaged. No explanation needed.

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    Advice to Management

    Read the reviews, take them as tips, and learn from them. When your soldiers in the trenches say "I'm out of bullets", you don't tell them to try pulling the trigger again, you find a new mode of attack. Don't butter up your employees by telling them they are an asset to your company and then disregard their opinions. Let them make their own decisions and trust in their capabilities. Otherwise, success will never be... reached. Oh, and to the CEO: stop falling asleep in meetings.

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    IGI Global2018-01-29

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