IRS - Challenging | Glassdoor
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Helpful (3)

"Challenging"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Internal Revenue Agent in Tucson, AZ
Current Employee - Internal Revenue Agent in Tucson, AZ
Recommends
Approves of CEO

Pros

Work/life balance is the best you can get (but see the flip-side to this coin below).
Job security is the best you can get..
The training is good (big $ spent on that) and if you apply yourself you can quickly become an expert in both tax and audit.
Interesting work (if you pick a good city, you will get to work with a variety of different industries).

Cons

It's a 40-hour/week job. Period. And you will get paid the same as everyone else at your grade, regardless of individual accomplishment. No opportunity to earn more and promotion within the grade/step system is based on seniority.
Performance is graded by ability to follow the IRM, not by results ($), which is frustrating for those who are results-oriented, but admittedly, I can't think of a better alternative.
Requires a high-tolerance for mindless paperwork, most of it merely for evaluative purposes (e.g., check sheets to "prove" to the case reviewers that you followed the required steps in the audit).

Advice to Management

Overall I think they are doing a good job, but work to eliminate excessive paperwork and job satisfaction will increase.

Other Employee Reviews for IRS

  1. Helpful (2)

    "A good place to work if you want work-life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Approves of CEO

    Pros

    Collaborative decision making, extremely broad range of issues to research and gain expertise on (you won't get assigned to working foreign tax credit issues for a year, like happens at Big 4), fairly flat work organization. I disagree with many other posters that pay raises are based on seniority alone - I have had several merit increases and get other bonuses in years when I am prevented from receiving a merit (permanent) salary increase.

    Cons

    Aging workforce and management. Incredibly techno-phobic workplace. The IRS solution to Information Tech is to block it, prevent it, ignore it, all while saying they need to do this to maintain taxpayer confidence. This issue comes up regularly at mtgs with taxpayers, who shake their head in amazement at how backward the IRS systems are.

    Advice to Management

    Get real about IT. Hire outside vendors and let them propose to upper management what the possible solutions are, then work top down to make sure it happens. Give your employees the analytical, research and IT tools to do their jobs, so that they can compete better with sophisticated taxpayers.


  2. Helpful (3)

    "Decent, unremarkable but great co-workers (for the most part)"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Assistant in New Carrollton, MD
    Current Employee - Office Assistant in New Carrollton, MD
    No opinion of CEO

    Pros

    Great benefits, great co-workers, great building (located right next to metro, nice cafeteria, great fitness center, and decent outdoor space).

    Cons

    Only interested in boosting completion of task numbers, and once you meet a goal they keep increasing, to the point where you are so beat from working, the stress is not worth the job security.

    Advice to Management

    A results-only work method leaves the employees tired, frustrated, and unmotivated to help reach goals.

There are newer employer reviews for IRS
There are newer employer reviews for IRS

See Most Recent

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