IRS - It's an experience | Glassdoor
There are newer employer reviews for IRS
There are newer employer reviews for IRS

See Most Recent

Helpful (3)

"It's an experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Contact Representative in Indianapolis, IN
Current Employee - Call Center Contact Representative in Indianapolis, IN
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at IRS full-time

Pros

* Good Benefits
* Good Pay
* No weekends
* Holiday Pay
*Understand tax laws and how government works

Cons

Usual call center environment your micromanaged down to how long your in the restroom. Your calls are reviewed by supervisors an managers some who have no clue how to even do your job. Your pretty much chained to your desk rules change daily & some of the training instructors need to be removed from their trainer position because reading verbatim from the training manual is not an effective teaching method. No opportunity for growth because promotion is more on a buddy system with upper management. Would only recommend job if some one wants to learn more about the tax law, looks good on your resume or if you thrive in a call center environment.

Advice to Management

Give employees more time to review new tax laws an changes also let employees do their job an cut down on the micromanagement because there are a lot of great employees that leave because they feel trapped and are tired of being treated like a child needing constant supervision. Cut out the buddy system of promotion an make sure that the people who review others job are able to do it themselves successfully.

Other Employee Reviews for IRS

  1. "working for the federal government"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IRS full-time (More than 10 years)

    Pros

    if you want an entry level job that pays fairly well with some benefits, this is not the worst

    Cons

    if you want an entry level job that offers virtually no chance for advancement this is the place to go

    Advice to Management

    be professional


  2. "Not bad, not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Data Transcriber in Atlanta, GA
    Current Contractor - Data Transcriber in Atlanta, GA
    No opinion of CEO

    I have been working at IRS as a contractor (Less than a year)

    Pros

    The IRS pays well during tax season and offers copious amounts of overtime for those that want it. If you like getting to work and getting your work done without interruption, this is a good place to work.

    Cons

    If you start as seasonal, it's nearly impossible to move to full-time, year-round opportunities. If you are looking for a team environment, this is not it. Work between employees and "teammates" is highly competitive.

There are newer employer reviews for IRS
There are newer employer reviews for IRS

See Most Recent

Work at IRS? Share Your Experiences

IRS
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or