IRS - Pretty good company to work for | Glassdoor
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There are newer employer reviews for IRS

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"Pretty good company to work for"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IRS Contact Representative in Dallas, TX
Current Employee - IRS Contact Representative in Dallas, TX
Recommends
Negative Outlook
No opinion of CEO

I have been working at IRS full-time (More than a year)

Pros

Great pay, great benefits. Quick promotions

Cons

Furloughs, budget cuts due to sequestration

Advice to Management

None

Other Employee Reviews for IRS

  1. Helpful (2)

    "Okay starting point for entry into government service; however, there are more better agencies than this one."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Correspondence Examination Technician in Kansas City, MO
    Current Employee - Correspondence Examination Technician in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IRS full-time (More than 5 years)

    Pros

    Stability, 40 Hour Workweek, Overtime, Benefits

    Cons

    Lack of diversity in all aspects - depending on your area, you may not be able to bring your whole self to work. I am talking about all the positive and unique attributes that enable an individual to advance the purpose of the agency.
    Favortism and Nepotism - too many family members and friends forming a village which keeps potentially more qualified applicants outside the circle for hiring in available positions and most importantly details which are the main vehicle for obtaining specialized experience to advance within the agency.
    Discrimination and Racism - sure there are laws against it but what do people do when laws are implemented - they find a way around it legally. The IRS has over 20 business units and within those units are multiple factions which makes the agency like a box of chocolates. Some areas are better than others; but, unfortunately, there is a lack of communication and networking between the business units which makes it difficult to find out what the work culture and environment is actually like unless you know someone in that department. I worked as a Transcriber and Tax Examiner in Submission Processing and in Accounts Management as a clerk. If someone had warned me, I would have went back into corporate immediately. I have 25 years of work experience with only 8 in government with this agency. Not ever have I seen such a backwards operation.
    Lack of Training - the alignment of course materials with the actual work needs to be better organized. I was fortunate in that my training lasted for several months. Most hired employees are lucky if they get 2-3 months. The instructors are people who volunteer which does not often breed an environment of excellence.
    Technology - the computer software programs and equipment goes on the fritz constantly resulting in time loss to assist taxpayers and process case workloads.
    Employee Engagement - non-existent and severely lacking

    Advice to Management

    Quit holding panels, town hall meetings, and fostering teams and focus groups to discuss the problems within and actually start doing something about it instead. People are talked out and it is time to take action about the serious issues plaguing this organization. Quit hiring and elevating the same types of individuals who are/were responsible for driving the car into the ditch in the first place. Create an environment that fosters fairness, equality, and transparency in all matters for employees in all ranks from the mailrooms to the executive office; then, perhaps, the IRS might be in the upper echelon of best places in government to work instead of in the lower half.


  2. Helpful (2)

    "A great place to learn and contribute to public service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investigative Analyst in Kansas City, MO
    Former Employee - Investigative Analyst in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IRS full-time (More than 3 years)

    Pros

    The work was challenging and required extreme abilities in organization, project management and customer service.

    Cons

    The facility I worked at was racist. I had to file 4 complaints because people could give equitable treatment to people of color.

    Advice to Management

    The object of the work is not to penalize employees because you feel inadequate.

There are newer employer reviews for IRS
There are newer employer reviews for IRS

See Most Recent

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