Illuminate Education - Great Experience So Far | Glassdoor
  1. Helpful (1)

    "Great Experience So Far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Illuminate Education full-time for less than a year

    Pros

    The people are welcoming, fun, and open to change. The culture is collaborative, compassionate, supportive, and respectful. I haven't observed or experienced any micromanaging, everyone is treated like an adult, and the work/life balance and flexibility here is awesome. Benefits package is very good as well - I feel like taking care of employees was definitely considered when putting it together. The variety of... snacks in the HQ break room is pretty impressive.

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    Cons

    The organization is going through a lot of change, and there are some growing pains while adapting to function like larger company. Adopting new processes, accountability across teams, and establishing better lines of communications across departments and teams is a little rough right now. Unfortunately with the mergers there have been some recent re-structuring, which caused layoffs and issues with team morale.

    Advice to Management

    Better alignment and clearer decision making from management and leadership is needed. Right now it seems like leadership is only reacting to change, not planning for it. Leadership should sit down and proactively think about the enterprise strategic direction of the mergers, figure out a way to communicate that to the rest of the organization, and establish projects to work in that direction.

    Illuminate Education2019-07-02
  1. "Bringing Teachable Moments to Light!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illuminate Education full-time for more than 5 years

    Pros

    Illuminate is a great place to work. We are growing and serving our schools with new offerings to ensure success for all.

    Cons

    Growth requires change. It's a business and you must be able to adapt to a changing culture to succeed.

    Advice to Management

    Communicate, communicate, communicate!

    Illuminate Education2019-09-02
  2. Helpful (12)

    "Changing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Specialist in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Illuminate Education full-time for more than a year

    Pros

    Some really great people work here You get to help educators spend less time grading and more time getting useful data so they can help students Dog-friendly workplace Casual workplace (no dress code) Some positions can work remotely Free snacks/cold brew/kombucha

    Cons

    The company has grown almost too quickly for its own skin Getting more corporate-feeling Faster turnover Layoffs of "most expensive" employees, regardless of actual worth to company

    Advice to Management

    Don't layoff people just because they make more than others do - you lose valuable product knowledge, abilities, and client relationships when you do that.

    Illuminate Education2019-09-14

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