Indigo Books & Music - Fun place to work | Glassdoor
There are newer employer reviews for Indigo Books & Music
There are newer employer reviews for Indigo Books & Music

See Most Recent

Helpful (1)

"Fun place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Experience Representative in Toronto, ON (Canada)
Current Employee - Customer Experience Representative in Toronto, ON (Canada)
Recommends
Positive Outlook
Approves of CEO

I have been working at Indigo Books & Music part-time (Less than a year)

Pros

In terms of retail sales, the best place I've ever worked. There are benefits, a great work environment, and reasonable expectations. Very inclusive corporate environment - retail employees are treated as actual valued assets.

Cons

It's retail sales, so the pay isn't great (the benefits help make up for this). The path to promotion is a little murky right now, although supposedly will improve in the near future.

Advice to Management

Make it easier for people who want to grow with the company to do so. Right now it's next to impossible for a retail sales employee to move to management. No incentive to stay long term, for a career.

Other Employee Reviews for Indigo Books & Music

  1. Helpful (2)

    "ok for basic retailnot much room for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Indigo Books & Music full-time

    Pros

    employee discount ,book borrowing program

    Cons

    Low pay - High responsibility


  2. Helpful (1)

    "Company transforming from bookstore to general retailer."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Toronto, ON (Canada)
    Current Employee - Customer Experience Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Indigo Books & Music full-time (More than 5 years)

    Pros

    Stimulating environment, good benefit package, engaged forward thinking CEO, great place to work if you thrive on change.

    Cons

    Aggressive cost cutting having negative impact on labour budgets/customer experience investment.

    Advice to Management

    Fine to state that you want to provide best in class shopping experience, but it can't be done without adequate staff on the floor.

There are newer employer reviews for Indigo Books & Music
There are newer employer reviews for Indigo Books & Music

See Most Recent

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