InfoCision - Good work environment, great incentives to achieve goals. | Glassdoor
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There are newer employer reviews for InfoCision

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"Good work environment, great incentives to achieve goals."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Uniontown, OH
Former Employee - Customer Service Representative in Uniontown, OH
Recommends
Neutral Outlook
No opinion of CEO

I worked at InfoCision full-time (Less than a year)

Pros

Supervisor's are easy to work with when starting out. Includes pay for performance rewards to enhance productivity. Rapid movement to other projects within the company.

Cons

Requires CSR's to push products on customer's that are living on fixed incomes. Needs more system interface training in a controlled environment. CSR's not trained to deal appropriately with irate customers.

Advice to Management

Integrate code into system to exclude customers that have already been contacted. Needs more system interface training for new hires in a controlled environment.

Other Employee Reviews for InfoCision

  1. "Blah"

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Communicator in Austintown, OH
    Former Employee - Communicator in Austintown, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InfoCision full-time (Less than a year)

    Pros

    Weekly paychecks....yeah that's about it

    Cons

    Everything! It's an ok job if your down on your luck and can't find work anywhere else


  2. "Good start up job. Bad career move."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Time Warner Cable in Boardman, OH
    Former Employee - Time Warner Cable in Boardman, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at InfoCision full-time (More than a year)

    Pros

    Great training. Good co-workers to work with.

    Cons

    Very low pay for the amount of work a person does. Supervisors seemed like they didn't want to help you while in a call. They also thought they were better then everyone else. Everyone does not like Fox News.

    Advice to Management

    Listen to the co-workers.

There are newer employer reviews for InfoCision
There are newer employer reviews for InfoCision

See Most Recent

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