Inktel - Great Environment for us Young'ins | Glassdoor
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There are newer employer reviews for Inktel

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Helpful (3)

"Great Environment for us Young'ins"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Miami Lakes, FL
Current Employee - Customer Service Representative in Miami Lakes, FL
Negative Outlook
No opinion of CEO

I have been working at Inktel full-time (More than a year)

Pros

-Flexibility with scheduling
-Pretty decent pay, compared to other jobs
-Friendly/fun atmosphere
-Members of management are very approachable
-We work with well-known, reputable companies
-The place looks great

Cons

In all honesty, I must say that this may not be a reflection of Inktel as a whole, but more so the experience of myself and the majority of my department-- we are constantly being micromanaged, guidelines and policies change at the drop of a hat (and you are expected to quietly comply), there are unreasonable standards in regards to the call flow, certain incentives are promised but not upheld, and (aside from a quality assurance position) it is near impossible to advance because the higher positions are pretty much set in stone

Advice to Management

Rather than always wearing your managerial hat, at least try and put yourself in the employees' shoes. Your expectations are unrealistic, and I'm sure that you know it but choose to push the clients' demands rather than attempting to accommodate us and find middle ground.

Other Employee Reviews for Inktel

  1. "Inktel Direct is an incredible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Coach in Miami, FL
    Current Employee - Quality Assurance Coach in Miami, FL
    Recommends
    Approves of CEO

    Pros

    Inktel Direct is a great place to work because of the culture of meritocracy. If you perform, you get promoted. Also people who work their aren't afraid to have a little fun!

    Cons

    I really like my job, so thinking of cons is tough. The pay is not phenomenal I guess. Everything else is great!


  2. "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Miami, FL
    Current Employee - Executive in Miami, FL
    Recommends
    Approves of CEO

    Pros

    Great management team, interesting work, top clients, very progressive company policies, high growth company. Really a great place to work - it's won a number of awards as "Best Place to Work."

    Cons

    I don't have any concerns.

There are newer employer reviews for Inktel
There are newer employer reviews for Inktel

See Most Recent

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