Innovation Group - Greatly mismanaged - no foresight | Glassdoor
There are newer employer reviews for Innovation Group
There are newer employer reviews for Innovation Group

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Helpful (3)

"Greatly mismanaged - no foresight"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Adjuster in Rolling Meadows, IL
Former Employee - Claims Adjuster in Rolling Meadows, IL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Innovation Group full-time (More than a year)

Pros

Coworkers were young, fun, and easy to get along with. Company sponsored outings were fun and appreciated.

Cons

Company greatly mismanaged from the get-go. No vision of where they should be or how to get there. Everything was "patchwork" and just recovering from disasters instead of trying to figure out how to avoid them. Manager had next-to-no claims knowledge and I had to tell him not to do things because they were illegal and we could get sued. Suggestions to management not implemented because they wouldn't tell upper management they suggestions came from their worker in fear that I would get promoted in their stead.
VERY low pay and no bonus/raise. When the company started to lose money instead of owning up to it and figuring out why they "asked" all of the workers to take a 10% pay cut (or to leave with no severance) and work more hours for free. Once they started getting back on track managers got raises but lower level workers never got their pay level raised back to even their starting salaries.

Advice to Management

Have a clear business plan before you enter the market (with contingencies).
Hire middle management that has REAL experience and at a minimum knows how to do the jobs of the people they are supervising.
Hire workers with at least some experience. If hiring with no experience you need to have a real/structured training program.

Other Employee Reviews for Innovation Group

  1. Helpful (2)

    "Not a good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Rolling Meadows, IL
    Former Employee - Customer Service Supervisor in Rolling Meadows, IL
    Doesn't Recommend

    Pros

    Was not micro-managed. Was allowed to run my unit.

    Cons

    No pay raises.....ever. They did take 10% away across the whole staff.
    Company will have you train your replacement and then "lay you off."

    Advice to Management

    stop making the same mistakes over and over again.


  2. "Low pay, not much room for advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Innovation Group full-time

    Pros

    Consistent schedule, always busy at work, training is good.

    Cons

    Not much room for growth, both financially and career-wise. Answering phones eight hours a day with little breaks. Potential to get yelled at by customers even over something you can't control. Lots of turnover with employees.

There are newer employer reviews for Innovation Group
There are newer employer reviews for Innovation Group

See Most Recent

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