Integra Telecom - Used, exploited and thrown away because they were reorganizing. | Glassdoor
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There are newer employer reviews for Integra Telecom

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"Used, exploited and thrown away because they were reorganizing."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Executive in Renton, WA
Former Employee - Account Executive in Renton, WA
Doesn't Recommend
Disapproves of CEO

Pros

Provided great medical benefits at a reasonable costs. Some great innovative products.

Cons

Quotas too high for the market that they serve. Poor Training. Only training was by giving at least half of your deals to get help from Sr. Account Executives. But even then they would just do things and not show or tell you how. Sales Engineers were bad and often couldn't support deals. They didn't understand the basic sales processes. Two different rule books. One for the new people that we got in training and another one that senior, successful sales executives were using.

Advice to Management

Make sure you have competent Sales Managers that really know pricing, contracts, systems and ordering process. In the same manner, have competent Sales Engineers and Trainers. Make sure that the training isn't just a bunch of bull (it was way too general). The pricing, policies and processes that we learned in training was not the ones that the successful Account Executives were using. In other words, don't have two different rule books. Lastly, hire people that already know telecom. It is too hard to learn that and company processes and policies while learning the market and how to sell to it.

Other Employee Reviews for Integra Telecom

  1. Helpful (2)

    "Preping for Sale we can only hope."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grunt in Portland, OR
    Current Employee - Grunt in Portland, OR
    No opinion of CEO

    Pros

    Good managers. Great co-workers. Training has improved over the years. Benefits are good. If you work in certain departments as in the field most managers are great. No micromanagement depends on the manager!!! Company vehicle. The company restructured FINALLY and is trying to turn around the wasted spending of the past but it not quite there yet. free coffee if you drink it.

    Cons

    The pay is a joke! Low morale in the trenches. No training on most equipment. No raise in 4 years. Good old boy mentality (keeping people around who really do not know what the hell they are doing because they are your buddy!) To many political games being played upstairs. Did i mention no raises in 4 year? Lack of communication with upper management

    Advice to Management

    Speak to your employee’s. Listen to them about what needs to change. INVEST IN YOUR EMPLOYE's because if you won't someone else will. Stop spending money on stupid things like re-tagging the vehicles with a stupid looking logo! Try and improve moral with contest that all employees can share in not just sales. It's sad when all the employee’s want this company to be sold I hope it comes soon!


  2. "Tremendous amount of leadership change"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Manager in Renton, WA
    Former Employee - Enterprise Account Manager in Renton, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good support people. Large market share. Company has a fantastic asset in the Electric Lightwave fiber backbone. Engineers are smart and helpful in formulating solutions. Comp plan is lucrative if you are one of the chosen sales reps.

    Cons

    Company still lives in the culture of the haves and have nots. New leadership, again and things are not compleated yet. Management needs to rip off the bandaid and enforce the "Rules of Engagement" so that all Enterprise reps can make money. As it stands of late there are 5 reps out of 18 that are makeing money. The rest are making their base only.

    Advice to Management

    Rip off the rules of engagement bandaid and let the Enterprise Sales Reps sell to the Enterprise accounts and let all the Enterprise sales Manager boats rise together in their specific vertical market! Good Luck.

There are newer employer reviews for Integra Telecom
There are newer employer reviews for Integra Telecom

See Most Recent

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