Integra Telecom - Things are looking up after years of broken processes. | Glassdoor
There are newer employer reviews for Integra Telecom
There are newer employer reviews for Integra Telecom

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Helpful (1)

"Things are looking up after years of broken processes."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Tech in Portland, OR
Current Employee - IT Tech in Portland, OR
Recommends
Neutral Outlook
Approves of CEO

I have been working at Integra Telecom full-time (More than 10 years)

Pros

People, work life balance, good overall company direction.

Cons

Telco industry is volitile.. Company is behind in technology but getting better.

Advice to Management

More communication. IPO would be nice.

Other Employee Reviews for Integra Telecom

  1. "Get in the right position and you are golden"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Manager in Salt Lake City, UT
    Former Employee - Customer Account Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Integra Telecom full-time (More than a year)

    Pros

    Technology. Lots of change. Manager was flexible and allowed me to make decisions.

    Cons

    Some people were stuck in their ways and would not adapt to changes. Movement up in the company was limited if you were not in the right track. If you really wanted to get a pay raise, the only way to go was to go into sales.

    Advice to Management

    Offer true incentives to employees and allow them more autonomy in decision making. Sometimes decision making was so long and burdensome that it was difficult to help clients in a timely manner.


  2. Helpful (1)

    "Frustrating environment with little cohesive direction -- but signs of improvements coming"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst Senior in Portland, OR
    Former Employee - Systems Analyst Senior in Portland, OR
    Positive Outlook
    Approves of CEO

    I worked at Integra Telecom full-time

    Pros

    Flexible work environment, opportunity to contribute significantly, changing executive landscape provides hope for improved organization and focus.

    Cons

    Silo'd departments with minimal big picture focus.Lack of company wide mission or shared goals. Feels as if the ompany has grown at a faster pace (acquisitions) than its management skills, processes, and systems can scale. While significant transition in executive staff has created turmoil and instability; there is a glimmer of hope that the new attitude and increased expectations might just turn this company around.

    Advice to Management

    Circle the team! Clearly define company wide goals and focus - then communicate, communicate, communicate! Teach and model SMART goals and follow through with holding middle management accountable. Implement data driven decisions. Increase employee basic skill ( problem solving, computer skills) through systematic company wide training and education.

There are newer employer reviews for Integra Telecom
There are newer employer reviews for Integra Telecom

See Most Recent

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