Integra Telecom - Disorganized Mess | Glassdoor
There are newer employer reviews for Integra Telecom
There are newer employer reviews for Integra Telecom

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"Disorganized Mess"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Representative III in Phoenix, AZ
Former Employee - Customer Care Representative III in Phoenix, AZ
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Integra Telecom full-time (More than 8 years)

Pros

Benefits, Co Workers, Work Life, Compensation

Cons

Some Managers, Disrespect from managers, Red Tape, Unprofessional Co Workers, When Integra Telecom Bought Eschelon Telecom. By The Book Management

Advice to Management

Need to value your employees more. Make sure they have the tools that actually work.

Other Employee Reviews for Integra Telecom

  1. Helpful (1)

    "It was a long run with disappointing end."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Specifications Engineer II in Portland, OR
    Former Employee - Network Specifications Engineer II in Portland, OR
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Integra Telecom full-time (More than 10 years)

    Pros

    Work schedules are flexible, salaries are fair and market based. Also found it possible to achieve an acceptable work-home balance.

    Cons

    The management style is very top down. A lot is demanded, but there is little or no security. There are frequent RIFs.


  2. Helpful (2)

    "At one time a great company. Now struggling to find their way."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Sales Manager in Denver, CO
    Current Employee - Channel Sales Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Integra Telecom full-time (More than 5 years)

    Pros

    Great industry. Excellent Fiber Network. Full suite of products and good footprint/coverage areas.

    Cons

    Overall Leadership is extremely poor. Recent Virtual Centralization of workforce failed. New idea to physically centralize is an unproven and moves the company further away from what made them successful to begin with - Local Customer Support and Local Service.

    Advice to Management

    Start treating employees like they are valuable and not just easily replaceable parts in your machine. Remember, great companies have great employees and treat their employees as good or better than they treat their customers.

There are newer employer reviews for Integra Telecom
There are newer employer reviews for Integra Telecom

See Most Recent

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