Intelius - If you're going to work there, do not take a customer service position. | Glassdoor
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There are newer employer reviews for Intelius

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Helpful (2)

"If you're going to work there, do not take a customer service position."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Representative in Bellevue, WA
Former Employee - Customer Care Representative in Bellevue, WA
Doesn't Recommend
Disapproves of CEO

Pros

The pay is OK. The people that work there are nice. On Friday's they have a Tiki Bar with beer.

Cons

No internet, no email, no break room that has a sink in it, they do not promote from within, they don't even post their open positions on their website, most of their customers are pissed off. Their product is way over priced and not that accurate. You are micro-managed and treated like a POS when you work in the customer service department.

Advice to Management

Don't eat yellow snow.

Other Employee Reviews for Intelius

  1. Helpful (1)

    "data entry"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intelius full-time

    Pros

    Great staff, nice people, had plenty of fun outings at frankies fun park and pullen park, loved the carrousel. Would definitely work there again

    Cons

    Some employees just content with what they made, never wanted to advance


  2. Helpful (2)

    "Engineering Perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Intelius full-time (More than 3 years)

    Pros

    Great people at the non-management level; very social team and a lot of dedicated workers. Some interesting technical challenges to solve. Decent wages, great benefits (401k match to 4%, healthcare at $100 for whole family per month).

    Cons

    Middle & executive management - technically incompetent people are promoted because they schmooze with upper management; as a result, the ship is still steadily sinking. Post sale, the majority of senior engineering talent was let go.

    Advice to Management

    Promote strong talent, fire the dead weight.


There are newer employer reviews for Intelius
There are newer employer reviews for Intelius

See Most Recent

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