InterContinental Hotels Group - They are okay | Glassdoor
There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

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"They are okay"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk Agent in Asheville, NC
Current Employee - Front Desk Agent in Asheville, NC
Doesn't Recommend
Positive Outlook
No opinion of CEO

I have been working at InterContinental Hotels Group part-time (Less than a year)

Pros

Travel discounts, pride in brands.

Cons

The hotel computer systems have communication issues and could be more user friendly. Also, the company fines hotels for customer complaints without letting the hotel dispute the issues.

Advice to Management

Do not penalize hotels for customer complaints without letting the hotel dispute it. The hotel customer system could use some updating and some extra effort on working out the bugs.

Other Employee Reviews for InterContinental Hotels Group

  1. "banquet server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - On Call Banquet Server in San Juan, PR
    Current Contractor - On Call Banquet Server in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group as a contractor (More than 3 years)

    Pros

    Great coworkers,good management great location.

    Cons

    different areas of props for same function.

    Advice to Management

    stop favoritism.


  2. Helpful (1)

    "Great company, great people, great perks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (More than 10 years)

    Pros

    The company has great, globally recognized brands and offers employees great experiences in an international environment. The core values - or "Winning Ways" - are well communicated and supported.

    Cons

    The is inconsistent management from department to department and not all managers appreciate experience and knowledge. Those that do are very organically engaged with their employees.

There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

See Most Recent

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