InterContinental Hotels Group - Great place for fresh grads to start! | Glassdoor
There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

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Helpful (1)

"Great place for fresh grads to start!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Reservation Agent
Former Employee - Reservation Agent
Recommends
Neutral Outlook
No opinion of CEO

I worked at InterContinental Hotels Group full-time (Less than a year)

Pros

Competitive salary, friendly bosses, great environment, room for advancement. I had fun working here as my first out of college job. It was easy and the pay was good. There were so many positions you could advance to within the company if you wanted.

Cons

Irate customers, and night shift. Dealing with customer service really is difficult, not the fault of the company though. If you are pursuing a job of reservations agent, just be aware that even though people are calling you to book rooms, they will definitely be upset when they get someone on the line after waiting for 30 mins! Sadly, heard the management has changed a few years back so environment is not as awesome as it used to be...

Other Employee Reviews for InterContinental Hotels Group

  1. "Top management didn't seem to communicate well with middle management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at InterContinental Hotels Group part-time (More than a year)

    Pros

    Very nice place to work if you don't slack off.

    Cons

    Top management didn't seem to communicate well with middle management. Different tasks from different managers.


  2. Helpful (1)

    "Set up for failure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Good core values of the company

    Cons

    None of those values were executed at my location. Despite having never worked in the industry before (which I was told they liked) provided with zero training and just thrown into the job. Orientation was sitting with a temp for 2 days. Complete lack of communication between management and staff.

There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

See Most Recent

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