InterContinental Hotels Group - Smooth sailing as an IHG a reservation Agent | Glassdoor
There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

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"Smooth sailing as an IHG a reservation Agent"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Resevations Agent in Salt Lake City, UT
Current Employee - Resevations Agent in Salt Lake City, UT
Recommends
Approves of CEO

Pros

Flexible schedule, Travel discounts, Family oriented, School reimbursment, Great coworkers. Personal (sick) time is available anytime after 90th day.

Cons

Newhires must earn deisred their schedule, AWOP (absent with out pay) option is highly addictive when slow booking season approaches.

Advice to Management

Employee promotions should be constructed more fairly. Spend more $ on employees than upgrading/updating offices. Airline/Hotel discounts should be shared.

Other Employee Reviews for InterContinental Hotels Group

  1. "HIE Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Triadelphia, WV
    Current Employee - Guest Service Representative in Triadelphia, WV
    Recommends

    Pros

    Meeting people, helping guests, creative abilities

    Cons

    Micromanagers, bad leadership, lack of vision, etc.

    Advice to Management

    Give employees respect, allow better chances for advancement into better positions.


  2. "What you put in is what you get out"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Like all jobs, you have to take control of your environment and point it in the direction you want to go. Everyone takes advantage of you if you let them. My experience has been great.

    Cons

    You have to work by the rules. I have never seen such a high staff turnover anywhere - this is not a place to mistakes. Current senior manager is most likely to blame.

    Advice to Management

    Take note of what is going on in your properties and the rating your employees are giving your management in surveys.

There are newer employer reviews for InterContinental Hotels Group
There are newer employer reviews for InterContinental Hotels Group

See Most Recent

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