Great team, outstanding company culture, onboarding could use work - Client Success Manager Interactions Employee Review

-Onboarding and training needs a lot of work. They try to be supportive but overall, CS is understaffed causing the ramp-up period to be zero to 60 pretty quickly. When you ask for help, you get it, but a lot of times you don't know what you don't know making onboarding all that much more difficult. -There is a lot of freedom to run accounts how you want and to customize. However, that means there is little standardization and even less documentation. -It doesn't seem that CS had long term career growth/it would be great for that to be more clearly communicated.