Interactive Intelligence - Great work environment. Work hard play hard. | Glassdoor
There are newer employer reviews for Interactive Intelligence
There are newer employer reviews for Interactive Intelligence

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Helpful (2)

"Great work environment. Work hard play hard."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Systems Engineer in Indianapolis, IN
Former Employee - Systems Engineer in Indianapolis, IN
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at Interactive Intelligence full-time (More than a year)

Pros

Great place to work environment wise. Lots of perks and fun things to do at work.

Cons

They don't pay competitively. They tend to lean on the environment as compensation for pay.

Advice to Management

Be competitive with salary.

Other Employee Reviews for Interactive Intelligence

  1. Helpful (11)

    "Hold off on joining..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Interactive Intelligence full-time (Less than a year)

    Pros

    - New Offices
    - Advanced technologies and very technical roles
    - Explosive growth
    - Some great people and new hires

    Cons

    I do not wish for things to be misconstrued; There is great opportunity and a lot of good things happening, but the overall experience has been extremely poor. There are a lot of changes. Make sure to reach out to someone or read other reviews.

    - Hired experienced people only to use them for basic work instead of utilizing their enterprise experience to improve architecture and design into a supportable platform for business growth. Constantly assigned to areas outside of their strengths, desired path, or hired position.

    - Poor managers: Great people, but extremely poor management/leadership

    - New leadership is non-technical, and believes more non-technical managers will resolve issues in combination with adding additional resources. Many decisions are made regardless of recommendations and concerns, resulting in poor implementation that continues to increase technical debt as the company grows. Difficult for the new leadership to wade through all of the issues and resolve them.

    - Immature environment. (poor communication across all layers. Standards, process, and methodologies are completely absent or poorly implemented. Easy decisions that help jump start maturity and growth are abandoned or ignored. Many reasons are given, but the reality is that the organization is small, and decisions can be made that have immediate and positive impact to help focus and align the teams.

    - Massive Silos. (Managers and individuals who only focus on their piece, fail to communicate across the organization, and consider themselves successful by completing their piece whether downstream teams fail or not)

    - No accountability

    - Inconsistent priorities

    - If you try to set realistic expectations for projects or escalations, you are seen as combative or uncooperative.

    - A good deal of projects, items, and customer conversations feel like smoke and mirrors.

    Advice to Management

    Extremely good talent was hired, use their experience and transform the organization into what it can be, before it is too late. Non-technical leadership will not resolve the issues you have.


  2. Helpful (1)

    "New to Interactive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Worker Bee in Indianapolis, IN
    Current Employee - Worker Bee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Intelligence full-time (Less than a year)

    Pros

    Great people, great product.
    People are collaborative and supportive of one another
    Very little politics and hierarchy
    Lot's of growth potential

    Cons

    The company is growing and the internal processes are not in line with the size of the company. This can cause some frustration and confusion.

    Advice to Management

    Say visible and keep the two way communication flowing


There are newer employer reviews for Interactive Intelligence
There are newer employer reviews for Interactive Intelligence

See Most Recent

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