Intercruises Shoreside & Port Services - A good place to start to for those interested in customer service/tourism, or a little pocket money. | Glassdoor
There are newer employer reviews for Intercruises Shoreside & Port Services
There are newer employer reviews for Intercruises Shoreside & Port Services

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"A good place to start to for those interested in customer service/tourism, or a little pocket money."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Services Agent in Vancouver, BC (Canada)
Current Employee - Guest Services Agent in Vancouver, BC (Canada)
Recommends
Positive Outlook

I have been working at Intercruises Shoreside & Port Services part-time (More than 3 years)

Pros

No need for extensive training or education
Good work experience for students
Good place to practice interpersonal skills and communication
"For fun" type of job
Flexible starting hours

Cons

These cons apply to the Vancouver Port:

No real benefits other than pay
Seasonal work (only during summer)
No real staff room (Vancouver)
Typical customer service situations which may cause stress

Advice to Management

Appeal to the employees, and customer ratings will surly rise.

Other Employee Reviews for Intercruises Shoreside & Port Services

  1. Helpful (3)

    "Very poor at providing correct paychecks and their not necessarily reporting correcting to State Agencies."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Passenger Directional Representative
    Former Employee - Passenger Directional Representative
    Doesn't Recommend

    Pros

    The company exists, which means that it has the prospect of providing employment, part time or full time, to persons qualified for the respective needs.

    Cons

    The company exists, which means that it has the prospect of providing employment, part time or full time, to persons qualified for the respective needs. Unfortunately, for some reason, albeit compensation offered or poor recruiting or poor leadership from the top, the executives are unable to bring solid middle-management to the table,

    Advice to Management

    Get your act together when it comes to getting your accounting and administration correct, and find hire on-site manager(s) with much better capacities and leadership abilities.


  2. "Customer service"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intercruises Shoreside & Port Services full-time

    Pros

    Solid company. Major player

    Cons

    Not enough hours, rather work all year.


There are newer employer reviews for Intercruises Shoreside & Port Services
There are newer employer reviews for Intercruises Shoreside & Port Services

See Most Recent

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