Internap Corporation - Can learn a lot about network systems, but management has lost sight of development. | Glassdoor
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There are newer employer reviews for Internap Corporation

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Helpful (1)

"Can learn a lot about network systems, but management has lost sight of development."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - QA Engineer in Atlanta, GA
Former Employee - QA Engineer in Atlanta, GA
Recommends
Negative Outlook
Disapproves of CEO

I worked at Internap Corporation full-time (More than a year)

Pros

There are lots of smart people here and lots of different systems to learn from. Pay and benefits are good. There are lots of things about these people and systems that make it worth hanging around.

Cons

Upper management hast lost the vision to continue development in the future, and it shows by the way they under-budget their development teams. There seems to be no strategies to continue to be competitive into the future, but all tactics are reactionary to stay competitive only in the present. They lose talent from the engineering side and don't replace them, meanwhile they increasingly push product and service sales that they are losing the ability to support.

Advice to Management

Less than 2% of your employees are design engineers that are actually creating future systems, but most good companies that grow into the future have more creative energy and technical ability than that! There is way too much management and non-technical employees gobbling up all the company's revenues. Quit funneling so much revenue into sales for the present to support the overgrowth of management and non-essential departments and put some more back into technical roles for current support development for the future. And above all else, upper management should pay attention to what the customers are getting frustrated with and invest more in present and future solutions.

Other Employee Reviews for Internap Corporation

  1. Helpful (2)

    "Glad this is just a job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Internap Corporation full-time

    Pros

    Glad that someone was willing to give me a start in management, but not this place is a cluster f. Decent salary, decent pto, great people.

    Cons

    Uninformed management in regards to the mission of this company. Hiring non-IT people to manage IT people rarely works out and this place is a shining example.

    Advice to Management

    Get rid of the senior level people who have no idea what they're doing. All they do is create confusion and hinder the workflow as opposed to help it. They then try to hire more senior level people for guidance and those people barely have a clue. Seems like everyone just adds unnecessary busy work to the necessary busy work and nothing gets done until the 25th hour. Stop having a million calls a week for the same project. Have one call, assign responsibilities, and do it. Seems like everything is talked about and no one takes action until the last possible minute.


  2. Helpful (5)

    "Rudderless and Heading into a Big Storm Q4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Atlanta, GA
    Current Employee - N/A in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Internap Corporation full-time (More than 10 years)

    Pros

    If you work here for a few years, it will be easy to get into competitors like Akamai / Rackspace, as well as any colo provider.

    Cons

    The products are mediocre at best. Colo and IP are too expensive, and cloud products are half baked. Recent cuts in operations has severely impacted customer support. Customers simply do not want to renew contracts given their bad experiences this last year.

    Advice to Management

    Consider retaining smart people from each acquisition, rather than letting them go so easily when they have a different opinion.

There are newer employer reviews for Internap Corporation
There are newer employer reviews for Internap Corporation

See Most Recent

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