Interstate Hotels - Invested in their people | Glassdoor
There are newer employer reviews for Interstate Hotels
There are newer employer reviews for Interstate Hotels

See Most Recent

"Invested in their people"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director of Sales in Scottsdale, AZ
Current Employee - Director of Sales in Scottsdale, AZ
Recommends
Positive Outlook
Approves of CEO

I have been working at Interstate Hotels full-time (More than 5 years)

Pros

Flexibility in schedule, depending on your position
Very open forum for feedback from field staff to upper level executives
Engaging leadership
Training and growth opportunities

Cons

no tuition reimbursement
compensation is competitive but not considered leader in the industry

Advice to Management

Continue to engage field associates in decision making. It is working. People feel valued when they are listened to and actions are taken. Consider Tuition reimbursement to encourage staff to continue education. Review benefits packages for field-level associates and consider the overall value.

Other Employee Reviews for Interstate Hotels

  1. "Strong Company with many opportunities but struggles with IT issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Finance
    Current Employee - Director of Finance
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Interstate Hotels full-time (More than 3 years)

    Pros

    Extremely intelligent people always willing to assist you.
    Industry leader providing you with excellent experience
    Rapid Growth

    Cons

    You are just one of many
    Will not listen to others ideas
    The IT department is the absolute worst in the business
    More of a CYA company than I'd prefer.
    Bonuses are terrible. Change the criteria each year to fit the company.

    Advice to Management

    Your bonus structure sucks. You should really consider being more competitive.
    Your IT department is the worst in the land. You should stop accepting excuses from the IT dept heads and over-haul it.


  2. "Worked with a great team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Agent in Raleigh, NC
    Former Employee - Guest Services Agent in Raleigh, NC
    Recommends
    No opinion of CEO

    I worked at Interstate Hotels full-time (More than a year)

    Pros

    I really enjoyed my co-workers. The managers empowered us to solve problems for guests on our own. The benefits were good, with inexpensive medical coverage. Pay was decent. Great recognition for a job well done, generally felt valued as an employee.

    Cons

    Communication between departments, at least in the large hotel I worked at was lacking, so it made completing some tasks difficult. Assistant managers were supportive but were very overworked, usually working 60+ hours a week while higher level managers were going home earlier. I constantly felt bad for them.

    Advice to Management

    Assistant mangers were overworked, needed to have at least three assistant mangers at the front desk instead of just two.


There are newer employer reviews for Interstate Hotels
There are newer employer reviews for Interstate Hotels

See Most Recent

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