Intertek - Bait and switch | Glassdoor
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There are newer employer reviews for Intertek

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Helpful (9)

"Bait and switch"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Administrative Assistant in Plano, TX
Current Employee - Administrative Assistant in Plano, TX
Doesn't Recommend
Positive Outlook
No opinion of CEO

I have been working at Intertek full-time (More than a year)

Pros

Some nice people; very nice PTO (20 days, plus holidays); opportunity for overtime pay if an hourly employee.

Cons

Growing expectations of almost all employees without extending any sort of incentive to out perform previous results. Morale was abysmal, of the sort that made it painful to get up in the morning to go to work. Good ol' boy mentality and hierarchy was discouraging to deal with on a day to day basis.

Advice to Management

Communicate more with all level of employee, and don't treat those that aren't in engineering like second class citizens, everyone has a lot to offer and working as a team would get better results. Communication all across the North American offices is tragically bad.

Other Employee Reviews for Intertek

  1. Helpful (1)

    "Unhappy employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boxborough, MA
    Former Employee - Anonymous Employee in Boxborough, MA
    Doesn't Recommend
    Positive Outlook

    I worked at Intertek full-time (More than 5 years)

    Pros

    While Intertek strives for excellence in customer service.

    Cons

    While striving for excellence in customer service, the company epitomizes the large soul-less company that has no commitment to its employees. In the end, that lack of commitment reverberates back from the employees to the company. There are a LOT of unhappy people there.

    Advice to Management

    Clean the useless slate of your HR department


  2. Helpful (9)

    "Disappointing corporate culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Plano, TX
    Former Employee - Project Engineer in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intertek full-time (Less than a year)

    Pros

    Decent starting salary.
    Begin with 4 weeks paid time off and 10 company holiday days per year, you'll need them.
    Opportunity to work with a wide variety of products.
    Work was usually self-directed.

    Cons

    Incompetent and out of touch upper management.
    My team leader had weak English skills that resulted in near daily miscommunication and unclear expectations.
    90% of work was E-mail and MS Office based.
    Employees stole tools, equipment and supplies from the lab regularly.
    Strict business casual dress code.
    Hard to find people to go to with real technical expertise when solving problems.
    These same people received less respect and greater criticism of their flaws than the "Old Guard" at the office who had mostly lost their technical expertise from disuse if they ever had any.
    Outsourced tech support in India makes even the simplest PC tasks like changing the system clock time or installing a new version of office require hours of waiting on the phone, for downloads to complete or for them to call you back.
    I was denied a request to work fewer hours to improve my work/life balance.
    Management decided everyone had to start at 8 am after I'd worked here for 5 months. The 8 am start added 45 minutes to my commute each way. No compromise could be reached except coming at 7 am and working overtime every day.
    1 hour lunch break is unpaid but mandatory.
    Supervisor traveled constantly making feedback very scarce.
    There was little recognition for producing high quality and through reports only speed was rewarded.
    Pressured to compromise the quality of a product safety evaluation to do it faster rather than right.
    Uncomfortable office politics.
    Rules for the sake of rules, for example which doors people used to enter a lab or what kitchen they kept their food in.
    Beige shades were installed every exterior office window making it feel overcast indoors even when it wasn't, moral of employees was negatively affected and the shades were universally opposed outside of management but they remained up.
    No recycling anywhere in the office, not even for toxic batteries or electronics.
    Messy lab environment, tools are not returned after use, are stolen, broken without reporting it or lost. Usually 1/3 to 1/2 of time away from report writing to test products in the lab is spent actually looking for things gone missing.

    Advice to Management

    Realize that employees are humans and work better when they are kept happy, treated as equals and have a say in things that affect them.

There are newer employer reviews for Intertek
There are newer employer reviews for Intertek

See Most Recent

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