Intertek - Unhappy employees | Glassdoor
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There are newer employer reviews for Intertek

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Helpful (1)

"Unhappy employees"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Boxborough, MA
Former Employee - Anonymous Employee in Boxborough, MA
Doesn't Recommend
Positive Outlook

I worked at Intertek full-time (More than 5 years)

Pros

While Intertek strives for excellence in customer service.

Cons

While striving for excellence in customer service, the company epitomizes the large soul-less company that has no commitment to its employees. In the end, that lack of commitment reverberates back from the employees to the company. There are a LOT of unhappy people there.

Advice to Management

Clean the useless slate of your HR department

Other Employee Reviews for Intertek

  1. Helpful (9)

    "Disappointing corporate culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Plano, TX
    Former Employee - Project Engineer in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intertek full-time (Less than a year)

    Pros

    Decent starting salary.
    Begin with 4 weeks paid time off and 10 company holiday days per year, you'll need them.
    Opportunity to work with a wide variety of products.
    Work was usually self-directed.

    Cons

    Incompetent and out of touch upper management.
    My team leader had weak English skills that resulted in near daily miscommunication and unclear expectations.
    90% of work was E-mail and MS Office based.
    Employees stole tools, equipment and supplies from the lab regularly.
    Strict business casual dress code.
    Hard to find people to go to with real technical expertise when solving problems.
    These same people received less respect and greater criticism of their flaws than the "Old Guard" at the office who had mostly lost their technical expertise from disuse if they ever had any.
    Outsourced tech support in India makes even the simplest PC tasks like changing the system clock time or installing a new version of office require hours of waiting on the phone, for downloads to complete or for them to call you back.
    I was denied a request to work fewer hours to improve my work/life balance.
    Management decided everyone had to start at 8 am after I'd worked here for 5 months. The 8 am start added 45 minutes to my commute each way. No compromise could be reached except coming at 7 am and working overtime every day.
    1 hour lunch break is unpaid but mandatory.
    Supervisor traveled constantly making feedback very scarce.
    There was little recognition for producing high quality and through reports only speed was rewarded.
    Pressured to compromise the quality of a product safety evaluation to do it faster rather than right.
    Uncomfortable office politics.
    Rules for the sake of rules, for example which doors people used to enter a lab or what kitchen they kept their food in.
    Beige shades were installed every exterior office window making it feel overcast indoors even when it wasn't, moral of employees was negatively affected and the shades were universally opposed outside of management but they remained up.
    No recycling anywhere in the office, not even for toxic batteries or electronics.
    Messy lab environment, tools are not returned after use, are stolen, broken without reporting it or lost. Usually 1/3 to 1/2 of time away from report writing to test products in the lab is spent actually looking for things gone missing.

    Advice to Management

    Realize that employees are humans and work better when they are kept happy, treated as equals and have a say in things that affect them.


  2. "Engineer with degree"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Cortland, NY
    Former Employee - Engineer in Cortland, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Intertek full-time (More than 8 years)

    Pros

    lots of work and many hours 50-60

    Cons

    too many non degreed engineers and techs.........company is only interested in money and not integrity or professionalism
    As long as you went to high school with managers you do not need to have knowledge or skills...just be able to bill customers whether the testing was performed or not! sad but true!


There are newer employer reviews for Intertek
There are newer employer reviews for Intertek

See Most Recent

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